Seasonal Retail Sales Associate
Company: KOHLS
Location: Charleston
Posted on: October 23, 2024
Job Description:
About the RoleIn this role, you will deliver excellent customer
service in point of sale and customer services processes while
focusing on consistent execution and operational efficiency. You
will deliver speed of service transactions while creating a
compelling customer experience.What You'll Do
- Engage customers by greeting them and offering assistance with
products and services, operate a cash register, scan items, bag
merchandise and properly handle different methods of payment
- Accurately and efficiently execute point of sale and customer
service standards based on company guidelines providing courteous,
friendly, fast and efficient service
- Meet or exceed individual goals (e.g., credit, loyalty)
- Support inventory accuracy through accurate completion of all
required point of sale and merchandise disposition practices
- Support the training process for new hires on the service team,
including teaching process best practices, proper point of sale
procedures, using available tools and resources while meeting
Kohl's brand standards -
- Participate in daily service processes (e.g., register and cash
balancing, change orders, replenish supplies)All associate roles at
Kohl's are responsible for:
- Acting with integrity, honesty and fostering teamwork in an
engaged and inclusive culture
- Exercising good judgment and discernment when making decisions;
taking appropriate partners as needed
- Demonstrating a customer service mindset, anticipating customer
needs and satisfactorily resolving issues
- Accomplishing multiple tasks within established timeframes
- Following company policies, procedures, standards and
guidelines
- Maintaining adherence to company safety policies for the safety
of all associates and customers
- Receiving, understanding and proactively responding to
direction from supervisors/managers and other company
personnel
- Other responsibilities as assignedWhat Skills You HaveRequired
- Excellent customer service skills and ability to multi-task
with strong attention to detail
- Verbal/written communication and interpersonal skills
- No retail experience required
- Must be 16 years of age or older
- Flexible availability, including days, nights, weekends, and
holidaysPreferred
- Client facing retail or service industry experience
Pay Starts At: $13.00
Keywords: KOHLS, Charleston , Seasonal Retail Sales Associate, Sales , Charleston, West Virginia
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