Inside Sales Representative - Trainee
Company: MRC Global
Location: Charleston
Posted on: June 18, 2022
Job Description:
Overview:MRC Global serves the oil and gas industry across the
upstream, midstream and downstream sectors as well as the chemical
and gas distribution market sectors worldwide. We have an immediate
opening for an Inside Sales Representative.
Job Purpose: Responsible for delivering responsive and committed
support to customers; accountable for safe and effective branch
operations aligned with MRC Global strategy for gross margin
growth, and financial/operational
performance.Responsibilities:Individual must be able to perform the
essential duties with or without reasonable accommodation.
- Respond to incoming customer inquiries, develop accounts, and
generate quotes using MRC Global database;
- Maximize gross margin sales through careful analysis during the
quote process;
- Identify and act on opportunities to increase market share by
growing sales;
- Provide product prices, delivery specifications and payment
terms and by offering substitute products where appropriate;
- Assist outside sales and/or branch management in processing
priority transactions;
- Work to understand customers' business and determine customers'
requirements and expectations in order to recommend specific
products and solutions and make value-added recommendations to
increase sales;
- Enter and maintain purchase orders, customer orders,
procurement match and trade discounts as needed;
- Work with internal MRC Global departments to set up and
maintain accurate customer files (profiles);
- Maintain and approve quality standards;
- Establish and maintains customer relationships, communicates
with customers and co-workers to provide technical
information;
- Participate in meetings, and training opportunities to enhance
and maintain personal and product knowledge;
- Monitor expected ship dates to ensure timely delivery and
expedite as needed;
- Provide prompt responses to internal and external customer,
vendor and branch inquiries about material and the sales function
(including warehouse errors, shortages, and damaged material);
- Perform other duties as required;
- Take reasonable care for the safety and health of yourself and
others; report workplace hazards, injuries, or illness
immediately;Qualifications:Any combination of requirements, which
provide knowledge and abilities necessary to perform essential
duties and responsibilities, will be considered.
- High School Diploma or General Education Degree (GED) and
additional post-secondary training or education;
- Any combination of two or more years in customer service,
inside sales and/or warehouse services in a position with
increasing; responsibility, to include demonstrated
leadership/supervisory experience;
- Demonstrated competence in the use of computers and software
applications;
- Demonstrated ability to communicate and promote ideas and
transfer detailed knowledge to others;
- Ability to effectively present information in one-on-one and
small group situations;
- Willingness and ability to be on call as needed to provide
24-hour service to customers;
- Willingness and ability to travel within and outside branch
service area, with occasional overnight stays;
- Valid Driver's license with the ability to meet the MRC Global
vehicle policy.
Additional Qualifications:
- Must have the ability to provide documentation verifying legal
work status;
- Ability to read and speak the English language proficiently in
order to communicate with others, understand and interpret safety
instructions, and to respond to inquiries;
- Ability to understand and comply with MRC guidelines and
expectations, to include Code of Conduct and Conflict of Interest
guidelines.Working Conditions:For position-specific details
regarding the physical and mental demands and working conditions,
contact Human Resources. Reasonable accommodation may be made to
enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
sexual orientation, gender identity, disability or protected
veteran status.
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Keywords: MRC Global, Charleston , Inside Sales Representative - Trainee, Sales , Charleston, West Virginia
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