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Program Support Analyst (Remote)

Company: GovCIO
Location: Charleston
Posted on: June 2, 2024

Job Description:


GovCIO is currently hiring for a Program Support Analyst to provide administrative support to the VRE PSES program. This position is full time and fully remote.


A great candidate for this role would be strongly detailed oriented with excellent communication skills. VRE PSES has many complex applications, with different deliverables and dependencies. This role will assist the Program Manager & Sr. Product/Project Managers in developing, improving and delivering contract deliverables, support resolving issues with timecards, charge codes and other program supports, assist in setting up new employees and tracking program metrics. A great candidate would be strong in managing metrics, tracking information, multi-tasking and written and verbal communications. Some key areas of support will be:

Reports program metrics and tracking to program managers.

Responsible for addressing employee and work-related issues relevant to the program support needs.

Arranges logistics for meetings, conferences, training, and other program-related events.

Organizes program meetings and prepares the necessary materials, including reports, presentations, agendas and other meeting collateral.

Transcribes and records key decisions and action items resulting from meetings.

Must be capable of managing trackers and metrics in excel.

Gathers, compiles and reports on information relevant to the program.

Manages issue mitigation alongside program support teams.

Assist with onboarding new employees, tracking employee metrics and escalating issues to program leaders.

Manages program deliverables in GDS and keeping program deliverables updated.


Required Skills and Experience

Bachelor's with 0 - 2 years (or commensurate experience)

Strongly detailed oriented

Strong multi-tasker able to manage multiple trackers and metrics at once

Experience managing program/project deliverables and tracking

Experience in customer service, showing competency in working with people through issues

Strong problem-solving skills

Strong verbal and written communication skills

Experience in Microsoft Office, specifically strong experience in Excel

Preferred Skills and Experience

Experience supporting a VA program

Experience working on government contract deliverables

Clearance Required: Ability to obtain and maintain a Suitability/Public Trust Clearance.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $60,000.00 - USD $70,000.00 /Yr.

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Location US-Remote

ID 2024-4099

Category Information Technology

Position Type Full-Time

Keywords: GovCIO, Charleston , Program Support Analyst (Remote), Professions , Charleston, West Virginia

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