ServiceNow Business Analyst (all levels remote) with Secret
Company: ICF
Location: Charleston
Posted on: January 16, 2023
|
|
Job Description:
*We are open to supporting 100% remote work anywhere within the
U.S.* ICF's Data Modernization Division is a rapidly growing,
entrepreneurial, technology department, seeking a ServiceNow
Business Analyst (all levels remote) with a Secret clearance to
support upcoming needs with our federal customers.Our Data
Modernization Division is an information technology and management
consulting department that offers integrated, strategic solutions
to its public and private-sector clients. ICF has the expertise,
agility, and commitment to design, build, and operate
high-performance IT engines to support all aspects of our client's
business.The Work The Agile Business Analyst serves as a translator
between technical teams and the client's business community to
collect, clarify, analyze, and translate business requirements into
documentation and conceptual design from which applications and
solutions are developed. This position is within the context of an
Agile team employing the Scrum development framework.?The Business
Analyst defines detailed stories and epics, with applicable
acceptance criteria in collaboration with product owners and ICF's
technology team and facilitates meetings with client and internal
technical and operational teams. This position will be working
directly with stakeholders, serving in both Business Analyst and
Project Manager roles and must be able to communicate effectively
via phone and web conferencing as many stakeholders work remotely.
In addition to supporting all phases of the project, this position
will also be responsible for authoring content and peer reviewing a
wide array of documents, including functional, technical, training
as well as marketing, and proposals. Minimum Job Requirements:+ 2+
years of experience as a Business Analyst in a fast-paced
application development environment+ 2+ years of recent experience
working in an Agile development environment as a business analyst
(i.e., Scrum, Kanban, etc.)+ 2+ years of the full software
development lifecycle (SDLC) including recent successful and
demonstrated experience with Agile methodologies (Scrum) is
expected+ 1+ years of experience with the ServiceNow Platform+ 2+
years of experience facilitating requirements gathering, Joint
Application Design (JAD) sessions, capturing client requirements
and feedback+ US Citizenship required due to federal contract
requirements+ Must have a Secret Clearance.+ MUST RESIDE IN THE
United States (U.S.) and the work MUST BE PERFORMED in the United
States (U.S.), as this work is for a federal contract and laws do
apply.Desired Skills:+ Bachelor's Degree Excellent oral and written
communication skills+ Solid understanding of various software
development cycles (e.g., Agile, Waterfall, etc.); knowledge of
requirements management, and configuration management
methodologies, along with corresponding support tools, i.e., JIRA,
etc.+ Conceptual understanding of Object-Oriented enterprise
software system development processes, methodologies, as well as
major technologies (such as Java and .Net) and approaches (such as
modularity and SOA)+ Skilled at analyzing existing system
documentation to summarize existing system functionality as it
relates to the project at hand+ Good understanding of basic system
technologies as they relate to the project deliverables+ Ability to
maintain project plans, resourcing schedules, and forecasted
activities+ Experience with business process mapping and the use of
project management software+ Ability to provide technical
assistance and troubleshooting by effectively responding to
inquiries+ Experience thriving in ambiguous software development
environments+ Ability to work well under constantly changing
deadlines and priorities+ Experience with ServiceNow, Appian, or
similar BPM software #DMD#SENW22#SC22#Indeed#Li-CC1Working at
ICFWorking at ICF means applying a passion for meaningful work with
intellectual rigor to help solve the leading issues of our day.
Smart, compassionate, innovative, committed, ICF employees tackle
unprecedented challenges to benefit people, businesses, and
governments around the globe. We believe in collaboration, mutual
respect, open communication, and opportunity for growth.We can only
solve the world's toughest challenges by building an inclusive
workplace that allows everyone to thrive. We are an equal
opportunity employer, committed to hiring regardless of any
protected characteristic, such as race, ethnicity, national origin,
color, sex, gender identity/expression, sexual orientation,
religion, age, disability status, or military/veteran status.
Together, our employees are empowered to share their expertise and
collaborate with others to achieve personal and professional goals.
For more information, please read our EEO & AA policy
(https://www.icf.com/legal/equal-employment-opportunity) .
Reasonable Accommodations are available, including, but not limited
to, for disabled veterans, individuals with disabilities, and
individuals with sincerely held religious beliefs, in all phases of
the application and employment process. To request an accommodation
please email icfcareercenter@icf.com and we will be happy to
assist. All information you provide will be kept confidential and
will be used only to the extent required to provide needed
reasonable accommodations. Read more about non-discrimination: EEO
is the law
(https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf)
and Pay Transparency Statement
(https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_English\_unformattedESQA508c.pdf)
. Pay Range - There are multiple factors that are considered in
determining final pay for a position, including, but not limited
to, relevant work experience, skills, certifications and
competencies that align to the specified role, geographic location,
education and certifications as well as contract provisions
regarding labor categories that are specific to the position. The
pay range for this position is $56,467.00 - $127,767.00Nationwide
Remote Office (US99)Need help? We're
here:ICFCareerCenter@icf.comAbout ICFICF (NASDAQ:ICFI) is a global
consulting and technology services company with approximately 8,000
full and part-time employees, but we are not your typical
consultants. At ICF, business analysts and policy specialists work
together with digital strategists, data scientists and creatives.
We combine unmatched industry expertise with cutting-edge
engagement capabilities to help organizations solve their most
complex challenges. Since 1969, public and private sector clients
have worked with ICF to navigate change and shape the future. Learn
more at icf.com.
Keywords: ICF, Charleston , ServiceNow Business Analyst (all levels remote) with Secret, Professions , Charleston, West Virginia
Click
here to apply!
|