Sr Systems Analyst (Remote)

Company: Cengage Group
Location: Charleston
Posted on: November 19, 2022

Job Description:

**We believe in the power and joy of learning**At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.**Our culture values diversity, engagement, and discovery**Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.**What you'll do here:**We are looking for a Sr. Systems Analyst who will play a key role in the Cengage Work Technology Team.+ Collaborate multi-functionally with product and subject area owners, user experience experts, technology, and other partners to explore concepts and discover needs through customer and user research+ Establish a common understanding of project requirements that address platform needs using contextually appropriate requirement modeling techniques+ Work with business partners across business functions to find common needs and/or clarify gaps in aligning project requirements+ Understand our organizational strategy and work with team members to identify and define priorities appropriately+ Drive multi-functional prioritization and planning sessions in and between business units+ Develop comprehensive user stories, logical design diagrams and a prioritized backlog to engage development teams in addressing identified needs+ Mock-up, review and validate associated user interface designs+ Gain empirical working knowledge of product capabilities offered by our platforms+ Negotiate and build alignment among competing parties and priorities, ultimately driving teams to effective decisions+ Possess and use outstanding oral and written communication skills, capable of addressing technical and non-technical audiences at a variety of organizational levels+ Think logically, critically, and constructively about complex problems, clearly communicate findings of analysis, and propose solutions that address explicit and implicit needs+ Manage and interact with multiple vendors and their third-party solutions+ Ensure system functionality documentation is complete and up to date after each release/enhancement+ Support User Acceptance Testing (UAT) with end users or business partners**Skills you will need here:**+ Five or more years work experience in technology-focused environments+ Solid technical background or equivalent degree+ Solid experience in multiple-workstream analysis and interdependencies+ Solid experience in an analyst or comparable role in an Agile development environment+ Good communication and facilitation skills**Skills we prefer:**+ Experience working in data analytics and master data management+ Experience in digital education or Cengage Learning businesses units+ Experience with requirements, development, and project management tools (e.g., Aha, JIRA, Wrike, Trello, Smartsheet)Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.If you are a CO State, NY State, WA State, or Jersey City, NJ resident, please email jobpostinginquiries@cengage.com to receive compensation information for this role. Be sure to include this posting's job ID in the subject line of the email to help ensure a timely response.**About Cengage** **Group**Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

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