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Help Desk - Immediate Position - Charleston, WV

Company: Smart Shared Services
Location: Charleston
Posted on: May 19, 2019

Job Description:

Help Desk - Immediate Position - Charleston, WV Help Desk Analyst must have a minimum of three (3) years of experience in providing technical assistance to computer system users on a variety of issues. Identify, research, and resolve technical problems. Respond to telephone calls, email and personnel requests for technical support. Document, track, and monitor the problem to ensure a timely resolution. Have knowledge of commonly used concepts, practices, and procedures within a particular field. Answer questions to resolve computer problems for clients in person, via telephone or from a remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. If you qualify and are immediately available please submit your resume today in MS Word format to Marc.beacomsssllc.email Smart Shared Services specializes in connecting talented technical professionals with our client's direcct hire or contract career opportunities. SSS is an equal opportunity employer.

Keywords: Smart Shared Services, Charleston , Help Desk - Immediate Position - Charleston, WV, Other , Charleston, West Virginia

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