Patient Serv Coord - NonClin
Company: Amedisys
Location: Charleston
Posted on: May 28, 2023
Job Description:
Overview
Directly responsible for scheduling the home visits for the field
staff and assisting with the coordination of patient care. Works
under the direction of the Clinical Manager to ensure the proper
utilization of clinical resources to maximize care center capacity
and utilization guidelines. Responsible for scheduling and
communicating with field staff, patients, and Clinical Manager
regarding scheduling of patient services.
Responsibilities
- Ensures patient assessment visits including all Oasis visits
are scheduled and performed timely.
- Prepares weekly clinician schedules. Reviews clinician
schedules daily or more frequently as needed to determine capacity
opportunities and ensure productivity standards are being met.
- Ensures clinicians are assigned and scheduled in most efficient
geography, maximizing clinician efficiency, utilizing the lowest
possible discipline, matching skill with required care, and
optimizing clinician capacity.
- Ensures missed visits are scheduled by the end of the current
week or referred to the Clinical Manager for resolution.
- Works collaboratively with field clinicians to ensure all
patient visits are scheduled and completed as ordered and within
the care center.
- Manages calls from patients and field staff related to
scheduling issues. Refers clinical and performance related issues
to the Clinical Manager.
- Monitors hospitalized patients, communicating and ensuring the
team follows up as necessary.
- Completes requested schedules ensuring all orders and services
(e.g. lab draw, supervisory visits, add-on visits or disciplines
etc.) are included as required.
- Supports Clinical Manager and works collaboratively to ensure
timely communication with patients, clinicians, referral sources,
BD team and other office personnel.
- Runs all applicable reports and responds to work flow taking
appropriate actions.
- Assists with internal or external transfer of patients between
care centers and/or Hospice services.
- May be responsible for maintaining supply closet with routine
supplies, ensuring supplies are within expiration dates and
packaged appropriately, and serve as liaison with the field for
patient supply needs.
- Performs other duties as assigned.
Qualifications
Required
- High School diploma or GED equivalent.
- One (1+) year of administrative experience in a health care
environment. Preferred
- One (1+) year of scheduling experience in a healthcare
environment.
Amedisys is an equal opportunity employer. All qualified employees
and applicants will receive consideration for employment without
regard to race, color, religion, sex, age, pregnancy, marital
status, national origin, citizenship status, disability, military
status, sexual orientation, genetic predisposition or carrier
status or any other legally protected characteristic.
Keywords: Amedisys, Charleston , Patient Serv Coord - NonClin, Other , Charleston, West Virginia
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