Registration Representative - Electrophysiology - Memorial-MSOB
Company: Charleston Area Medical Center
Location: Charleston
Posted on: May 23, 2023
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Job Description:
Job Summary
Provide patient registration, charge entry, discharge, point of
service (POS) collections, and other related services for the
assigned location.
Responsibilities
1. Greet and register patients. Explain payment policy and
insurance coverage prior to patient registration, obtaining
insurance and demographic information. Seek the assistance of
medical personnel when patients are in immediate distress and refer
all questions of a medical nature to medical personnel. 2.
Responsible for discharging patients from the facility,
documenting, entering and tabulating all charges and payments and
maintaining accurate medical record files and financial data on
discharged patients complying with POS collection policy. 3. Make
and verify appointments, send out new patient packets, maintain
accuracy of schedule (cancellations, no-shows, appropriate
identification of appointment type), applicable. 4. Process a daily
summary of payments, charges, balances, and claim edits. 5.
Responsible for handling all telephone calls to the facility,
answering questions and furnishing information when possible and
forwarding calls as applicable or necessary. 6. Assist clinical
personnel with clerical work and other duties relating to the
preparation of the patient. 7. Responsible for making deposits for
daily transactions. 8. Responsible for maintaining medical records
and filing of such. 9. Assist in ordering and maintaining inventory
and stocking office with supplies etc. needed for smoother office
operation. 10. Open mail and route to appropriate personnel. 11.
Process all medical record requests with appropriate documentation
and completion. 12. Assist in processing of edit reports from
patient management system. 13. Cross train across various practices
and/or departments as needed and determined by management.
Knowledge, Skills & Abilities
Patient Group Knowledge (Only applies to positions with direct
patient contact) The employee must possess/obtain (by the end of
the orientation period) and demonstrate the knowledge and skills
necessary to provide developmentally appropriate assessment,
treatment or care as defined by the department's identified patient
ages. Specifically the employee must be able to demonstrate
competency in: 1) ability to obtain and interpret information in
terms of patient needs; 2) knowledge of growth and development; and
3) understanding of the range of treatment needed by the patients.
Competency Statement Must demonstrate competency through an initial
orientation and ongoing competency validation to independently
perform tasks and additional duties as specified in the job
description and the unit/department specific competency checklist.
Common Duties and Responsibilities (Essential duties common to all
positions) 1. Maintain and document all applicable required
education. 2. Demonstrate positive customer service and co-worker
relations. 3. Comply with the company's attendance policy. 4.
Participate in the continuous, quality improvement activities of
the department and institution. 5. Perform work in a cost effective
manner. 6. Perform work in accordance with all departmental pay
practices and scheduling policies, including but not limited to,
overtime, various shift work, and on-call situations. 7. Perform
work in alignment with the overall mission and strategic plan of
the organization. 8. Follow organizational and departmental
policies and procedures, as applicable. 9. Perform related duties
as assigned.
Education
* High School Diploma or GED (Required) Experience: 6 months
related experience
Credentials
* No Certification, Competency or License Required
Work Schedule: Days
Status: Full Time Regular
Location: Memorial-MSOB
Location of Job: US:WV:Charleston
Talent Acquisition Specialist: Tamara B. Young
tammy.young@camc.org
Keywords: Charleston Area Medical Center, Charleston , Registration Representative - Electrophysiology - Memorial-MSOB, Other , Charleston, West Virginia
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