Registration Representative - CAMC G.I. - Chesterfield Bldg- 2
Company: Charleston Area Medical Center
Location: Charleston
Posted on: May 23, 2023
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Job Description:
Job Summary
Provide patient registration, charge entry, discharge, point of
service (POS) collections, and other related services for the
assigned location.
Responsibilities
1. Greet and register patients. Explain payment policy and
insurance coverage prior to patient registration, obtaining
insurance and demographic information. Seek the assistance of
medical personnel when patients are in immediate distress and refer
all questions of a medical nature to medical personnel. 2.
Responsible for discharging patients from the facility,
documenting, entering and tabulating all charges and payments and
maintaining accurate medical record files and financial data on
discharged patients complying with POS collection policy. 3. Make
and verify appointments, send out new patient packets, maintain
accuracy of schedule (cancellations, no-shows, appropriate
identification of appointment type), applicable. 4. Process a daily
summary of payments, charges, balances, and claim edits. 5.
Responsible for handling all telephone calls to the facility,
answering questions and furnishing information when possible and
forwarding calls as applicable or necessary. 6. Assist clinical
personnel with clerical work and other duties relating to the
preparation of the patient. 7. Responsible for making deposits for
daily transactions. 8. Responsible for maintaining medical records
and filing of such. 9. Assist in ordering and maintaining inventory
and stocking office with supplies etc. needed for smoother office
operation. 10. Open mail and route to appropriate personnel. 11.
Process all medical record requests with appropriate documentation
and completion. 12. Assist in processing of edit reports from
patient management system. 13. Cross train across various practices
and/or departments as needed and determined by management.
Knowledge, Skills & Abilities
1. Maintain and document all applicable required education. 2.
Demonstrate positive customer service and co-worker relations. 3.
Comply with the company's attendance policy. 4. Participate in the
continuous, quality improvement activities of the department and
institution. 5. Perform work in a cost effective manner. 6. Perform
work in accordance with all departmental pay practices and
scheduling policies, including but not limited to, overtime,
various shift work, and on-call situations. 7. Perform work in
alignment with the overall mission and strategic plan of the
organization. 8. Follow organizational and departmental policies
and procedures, as applicable. 9. Perform related duties as
assigned.
Education
* High School Diploma or GED (Required) Experience: 6 months
related experience
Credentials
* No Certification, Competency or License Required
Work Schedule: Days
Location: Chesterfield Bldg- 2
Location of Job: US:WV:Charleston
Pay Range: 11.58 - 17.36
Keywords: Charleston Area Medical Center, Charleston , Registration Representative - CAMC G.I. - Chesterfield Bldg- 2, Other , Charleston, West Virginia
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