Systems Engineer I- Remote

Company: Encova Insurance
Location: Charleston
Posted on: January 18, 2023

Job Description:

Encova Insurance has an opening for a Systems Engineer for either our Columbus, Ohio or Charleston, WV location. This role will have the option to work remote but must live within a three hour driving distance to either office for in person work as needed for meetings or projects.JOB OBJECTIVE:This position will provide technical expertise in areas of hardware integration, configuration, maintenance, and implementation for compute, storage and telecommunication platforms within the Encova Enterprise. This role will devise and implement software and hardware enhancements to monitor and improve the performance of the supported systems. The position will consult on hardware and software products, technologies, and procedures and provide technical support and provide guidance on supported technologies across the organization. The position will be responsible for planning, coordinating and assisting leadership on large initiatives and support innovation that helps growth and company priorities.ESSENTIAL FUNCTIONS:

• Install, customize, and maintain system hardware and software products and releases for the hosting platforms. These platforms could include server hardware, server OS, virtualization layers (Vmware), Storage devices and related software, network devices and software.
• Perform system engineering, configuration, and integration for various hardware and software products, operating systems in the hosting environment.
• Investigate and evaluate systems hardware and software.
• Investigate and resolve reported problems. Participate in troubleshooting incidents. Identify errors and document procedures to aid in resolving problems.
• Actively learn the use of various hardware and hosting platforms such as Cisco UCS Servers, Windows Server OS, Redhat Linux OS, Vmware, Veeam, F5, routing, switching, DNS, DHCP, wireless and wired switching, etc
• Perform administration functions for supported technologies.
• Provide technical consulting support for all supported products.OTHER FUNCTIONS:
  • Maintain standards and procedures to document, communicate and control the use of supported technologies.
  • Perform duties and responsibilities involved for "on-call" and product administration.
  • Process Request, Incident and Problem tickets as well as participate in support activities.
  • Work with business stakeholders and product vendors to design integrations to desired systems.
  • Advocate new tools, technologies, and processes to continuously improve software and software delivery.
  • Augment and assist the organization in planning, organizing, delegating, determining priorities, and monitoring the status of projects.
  • Adhere to Encova IT standards and policies. Provide input to policy changes as new technologies emerge to improve Encova practices.
  • Maintain awareness of current technology trends and compliance regulations.
  • Share knowledge and provide cross training with other members of the team.
  • Perform other duties as assigned.KNOWLEDGE, SKILLS, AND ABILITIES:
    • A college degree or equivalent experience is desired.
    • Must have two or more years of experience in IT Infrastructure technologies.
    • Operational experience in data processing, preferably server and data center type hosting environments. Including hardware and software.
    • Requires an understanding and knowledge of computer system software and hardware and will require continually improving knowledge of the job and the computer industry as well as corporate, division, and department standards.
    • Must be familiar with the components of voice and data network equipment and have working knowledge of standard network connection concepts, including System Network Architecture (SNA), TCP/IP, DNS, DHCP, other common network protocols, and multiple protocol networks using Cisco or Arista routers and switches.
    • Must have thorough understanding of system software installation methods and knowledge of how system software relate to one another.
    • Job may require travel to remote locations.
    • Industry and vendor certifications a plusThis position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.Ready to join our team?
      At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities.
      
      Join us to discover a work experience where your diverse ideas will be met with enthusiasm - where you can learn and grow to your fullest potential.What you can expect from us
      Join our family of industry leaders, and let us reward you with a competitive salary, bonus and benefits package that includes but is not limited to: a 401(k), wellness programs, bonus incentive plans and flexible schedules, with an early close of the office every Friday. Additionally, Encova aspires to be an outstanding corporate citizen in all the markets we serve; we encourage and support associate participation in community initiatives through our foundations.
      
      Encova Insurance is an EOE/E-Verify employer.

Keywords: Encova Insurance, Charleston , Systems Engineer I- Remote, Other , Charleston, West Virginia