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Patient Accounts Representative

Company: Highland Hospital
Location: Charleston
Posted on: November 19, 2021

Job Description:

JOB SUMMARY: The primary responsibilities of the individual include: collections, follow up, reporting, and other clerical duties as assigned.ESSENTIAL DUTIES:

  • Follows up on any outstanding account balances in a timely manner and resolves any issues immediately to ensure prompt payment within payer payment terms.
  • Conducts on-going account reviews utilizing AR Reports for determining the efficiency and accuracy of billing and collections operations.
  • Reviews Denial Log daily, reviews and corrects rejections from EOB/ERA.
  • Refers unusual or difficult account situations to manager(s).
  • Adheres to all applicable company policies, governmental regulations, and policies regarding patient privacy including HIPAA.
  • Provides the highest level of customer service.
  • Answers calls, voice mail, and correspondence in a timely and courteous manner.
  • Participates in staff development and training.
  • Other duties as assigned.QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and Experience:
    • High school diploma or equivalent required.
    • Minimum of one year of experience in medical/psychiatric billing and Accounts Receivable follow-up required.
    • CPT, ICD-10, and HCPCS coding experience/knowledge preferredBenefits - Benefits are available after a brief waiting period. - Medical / Dental / Vision / Life Insurance / 401K - STD / LTD - Vacation / Sick Time also available after 90 day probationary periodVeterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.EOEAll applicants must be able to pass pre-employment Background Check and Drug Screen.Job Type: Full-timeBenefits:
      • 401(k)
      • Dental insurance
      • Disability insurance
      • Health insurance
      • Life insurance
      • Paid time off
      • Vision insuranceEducation:
        • High school or equivalent (Required)Experience:
          • Medical billing: 1 year (Required)
          • CPT, ICD-10, and HCPCS coding: 1 year (Preferred)Work Location: One location

Keywords: Highland Hospital, Charleston , Patient Accounts Representative, Other , Charleston, West Virginia

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