Healthcare Staffing MSP Implementation Specialist

Company: Aya Corporate
Location: Charleston
Posted on: September 13, 2021

Job Description:

Join Aya Healthcare, named the #1 top workplace in the large company category by the San Diego Union-Tribune.

The Implementation Specialist will assist with implementation of MSP services at new clients by gaining a thorough understanding of the client’s needs and processes, and working collaboratively to create and execute a seamless implementation plan.

Who We Are: 

We’re a $1.5 billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.

At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.

We Are Looking For Team Members Who Are: 

• Self-motivated and achieve goals 
• Obsessed with creating great experiences for our clients
• Outside-the-box thinkers
• Career oriented with a desire for advancement
• Enthusiastic about being  part of an organization that recognizes your talent 

Responsibilities:

• Provide consultative support to clients, understanding client needs and recommending and implementing mutually beneficial solutions using a process-based methodology
• Work collaboratively and effectively to gain a thorough and comprehensive understanding of the client culture and business processes, in order to create a roadmap for successful MSP implementation
• Provide exceptional support and trouble shooting for clients during implementation both remotely and onsite as needed
• Proactively achieve project goals and consistently meet milestones
• Think creatively, using flexible methodology to exceed client expectations and ensure smooth processes that create and maintain and effective partnership

Required Qualifications: 

• Bachelors Degree
• Experience in a client-facing role providing support in a process driven setting
• MUST have at least 2+years of relevant experience, with healthcare industry preferred
• Exceptional communication and customer service skills
• A high level of detail orientation
• High sense of urgency
• Open to travel up to 50%

What We Offer:

• Free premium medical, dental, life and vision insurance
• Generous 401(k) match
• Celebrations! We hit our goals and reward ourselves. Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday!
• Unlimited PTO — we believe in time off!
• Virtual yoga, meditation or boot camp classes offered daily

Compensation: DOE

Aya Is an Equal Opportunity Employer (EEO) and welcomes all to apply. Please click here for our EEO policy

Keywords: Aya Corporate, Charleston , Healthcare Staffing MSP Implementation Specialist, Other , Charleston, West Virginia