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Accounting Resource Specialist 1 -- Healthcare Financial Services -- Healthcare Financial Services B

Company: Charleston (W.Va.) Area Medical Center General Hos
Location: Charleston
Posted on: June 10, 2021

Job Description:

Job Summary Effective collection of problem and delinquent accounts. Responsibilities Effectively collect problem and delinquent accounts through telephone or personal contact with customers. Evaluate accounts for collectability. Indicate and recommend a course of action to be taken on accounts. Effectively communicate with customers and patient accounts. Attend two (2) collection seminars per year. Adhere to all federal, state, and local laws pertaining to a collection of a debt by a collection agency or agent (including the Fair Debt Collections Practices Act). Maintain and demonstrate financial responsibility. Knowledge, Skills & Abilities 1. Maintain and document all applicable required education. 2. Demonstrate positive customer service and co-worker relations. 3. Comply with the company's attendance policy. 4. Participate in the continuous, quality improvement activities of the department and institution. 5. Perform work in a cost effective manner. 6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations. 7. Perform work in alignment with the overall mission and strategic plan of the organization. 8. Follow organizational and departmental policies and procedures, as applicable. 9. Perform related duties as assigned. Education High School Diploma or GED (Required) Experience: 1 Year Telecommunications or account collection Substitution: Telecommunication training certificate may substitute for 1 year experience Credentials No Certification, Competency or License Required Work Schedule: Varies Location: Healthcare Financial Services Building Location of Job: US:WV:Charleston

Keywords: Charleston (W.Va.) Area Medical Center General Hos, Charleston , Accounting Resource Specialist 1 -- Healthcare Financial Services -- Healthcare Financial Services B, Other , Charleston, West Virginia

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