Ambulatory Department Coordinator
Company: Charleston Area Medical Center
Posted on: June 9, 2021
Responsible for the coordination and management of practice
staff, office procedures, including registration and screening of
patients, maintenance of patient and computer files, etc.
- Effectively manage patient flow. Knowledge of all subordinate's
processes in order to provide assistance or maintain efficiency of
office as needed. Processes to include registration of patients,
proper procedures for telephone calls/messages, insurance
verifications, schedule appointments and other duties Coordinate
daily operation of office to include ordering supplies, forms, etc.
Prepare, review and process various charts requiring extensive
procedural knowledge to insure completeness, accuracy and
compliance. Schedule referral appointments and required
pre-certifications as needed. Provide payment arrangements when
applicable for all accounts. Responsible for first line of
communications between management and physicians. Also acts as a
liaison between Practice Manager and physicians. Act as working
supervisor in appropriate size practices. Responsible for
scheduling all staff, maintaining time cards for staff and
physicians and maintaining administrative and personnel files.
Responsible for daily and monthly computer processing. Coordinate
the performance management process with the Practice Manager to
include writing planners, assist in giving mid-year and annual
review, and provide feedback to employees between review periods.
Act as a mentor to the Office Coordinator(s) to provide assistance
in training, communications, procedures, etc. Assist the Practice
Manager at other practice sites as needed.
Knowledge, Skills & Abilities
Patient Group Knowledge (Only applies to positions with direct
patient contact) The employee must possess/obtain (by the end of
the orientation period) and demonstrate the knowledge and skills
necessary to provide developmentally appropriate assessment,
treatment or care as defined by the department's identified patient
ages. Specifically the employee must be able to demonstrate
competency in: 1) ability to obtain and interpret information in
terms of patient needs; 2) knowledge of growth and development; and
3) understanding of the range of treatment needed by the patients.
Competency Statement Must demonstrate competency through an initial
orientation and ongoing competency validation to independently
perform tasks and additional duties as specified in the job
description and the unit/department specific competency checklist.
Common Duties and Responsibilities (Essential duties common to all
positions) 1. Maintain and document all applicable required
education. 2. Demonstrate positive customer service and co-worker
relations. 3. Comply with the company's attendance policy. 4.
Participate in the continuous, quality improvement activities of
the department and institution. 5. Perform work in a cost effective
manner. 6. Perform work in accordance with all departmental pay
practices and scheduling policies, including but not limited to,
overtime, various shift work, and on-call situations. 7. Perform
work in alignment with the overall mission and strategic plan of
the organization. 8. Follow organizational and departmental
policies and procedures, as applicable. 9. Perform related duties
- Associate's Degree (Required) Experience: 5 years office
management Substitution: 8 years of physician or office management
may substitute for the Associates Degree.
- No Certification, Competency or License Required
Work Schedule: Days
Status: Full Time Regular
Location: Chesterfield Bldg- 2
Location of Job: US:WV:Charleston
Keywords: Charleston Area Medical Center, Charleston , Ambulatory Department Coordinator, Other , Charleston, West Virginia
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