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Customer Service Representative Dispatcher

Company: Dodrill Comfort & Energy Solutions
Location: Charleston
Posted on: June 9, 2021

Job Description:

Job DescriptionWe are seeking a Customer Service Representative Dispatcher to join our team!You will be responsible forhelpingcustomers by providing product and service information and resolvingtechnical issues.Responsibilities:Handle customer inquiries and complaintsProvideinformation about the products and servicesTroubleshoot and resolveproduct issues and concernsDocument and updatecustomer records based oninteractionsDevelop and maintain a knowledgebase of the evolving products and servicesQualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsDispatchCompany DescriptionLocally owned, industry leading company that offers residential homeowners products and services for HVAC, Indoor Air Quality, Insulation, and Energy Savings with installation, service and maintenance available.

Keywords: Dodrill Comfort & Energy Solutions, Charleston , Customer Service Representative Dispatcher, Other , Charleston, West Virginia

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