Registration Representative CAMC Urologic Surgery Sedgely Park
Company: Charleston Area Medical Center
Posted on: June 9, 2021
Job Summary Provide patient registration, charge entry,
discharge, point of service (POS) collections, and other related
services for the assigned location. Responsibilities Greet and
register patients. Explain payment policy and insurance coverage
prior to patient registration, obtaining insurance and demographic
information. Seek the assistance of medical personnel when patients
are in immediate distress and refer all questions of a medical
nature to medical personnel. 2. Responsible for discharging
patients from the facility, documenting, entering and tabulating
all charges and payments and maintaining accurate medical record
files and financial data on discharged patients complying with POS
collection policy. 3. Make and verify appointments, send out new
patient packets, maintain accuracy of schedule (cancellations,
no-shows, appropriate identification of appointment type),
applicable. 4. Process a daily summary of payments, charges,
balances, and claim edits. 5. Responsible for handling all
telephone calls to the facility, answering questions and furnishing
information when possible and forwarding calls as applicable or
necessary. 6. Assist clinical personnel with clerical work and
other duties relating to the preparation of the patient. 7.
Responsible for making deposits for daily transactions. 8.
Responsible for maintaining medical records and filing of such. 9.
Assist in ordering and maintaining inventory and stocking office
with supplies etc. needed for smoother office operation. 10. Open
mail and route to appropriate personnel. 11. Process all medical
record requests with appropriate documentation and completion. 12.
Assist in processing of edit reports from patient management
system. 13. Cross train across various practices and/or departments
as needed and determined by management. Knowledge, Skills &
Abilities Maintain and document all applicable required education.
2. Demonstrate positive customer service and co-worker relations.
3. Comply with the company's attendance policy. 4. Participate in
the continuous, quality improvement activities of the department
and institution. 5. Perform work in a cost effective manner. 6.
Perform work in accordance with all departmental pay practices and
scheduling policies, including but not limited to, overtime,
various shift work, and on-call situations. 7. Perform work in
alignment with the overall mission and strategic plan of the
organization. 8. Follow organizational and departmental policies
and procedures, as applicable. 9. Perform related duties as
assigned. Education High School Diploma or GED (Required)
Experience: 6 months related experience Credentials No
Certification, Competency or License Required Work Schedule: Days
Status: Full Time Regular Location: Sedgely Park Location of Job:
Keywords: Charleston Area Medical Center, Charleston , Registration Representative CAMC Urologic Surgery Sedgely Park, Other , Charleston, West Virginia
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