Client Executive III

Company: Fiserv
Location: Charleston
Posted on: May 3, 2021

Job Description:

What does a great Account Executive do?An Account Executive is accountable for creating, expanding, retaining, elevating and managing the strategic relationship between the client and Raddon. You will be responsible for meeting goals for revenue, sales and client satisfaction, and orchestrating the deployment of corporate-wide resources to provide comprehensive solutions and services for the strategic client. The Account Executive works with clients to define and set strategic direction, and functions as a thought leader and strategic business partner with client.You can expect to-+ Successfully attain goals, namely business development, retention, and client satisfaction + Develop strategies for client success + Maintain pipeline, forecast, and retain satisfied clients + Develop a strong understanding of the Raddon client that includes their business drivers and strategies, competitive position in the marketplace, industry trends, key strategic partner relationships, as well as key executives and decision makers, etc + Build, enhance and execute the long-term client relationships and communication at the C-level, with other key executives, key decision makers and influencers and act as a trusted advisor to senior executives within the client organization + Build cooperation and collaboration with the Fiserv business units to realize revenue growth, client value and satisfaction + Meet or exceed stated financial targets + Manage measure and accurately forecast financial outcomes + Foster and build relationships with Raddon clients to develop references + Analyze and keep abreast of significant market changes (trends, issues, M&A activity and corporate developments) that would be valuable information to the client and that mitigates and manages risk to Fiserv and the client + Participate in regularly scheduled and as needed site visitsBasic qualifications for consideration:+ Bachelors Degree is preferred + 3-5 years sales experience + Working knowledge of credit unions + Strong customer advocacy skills with client satisfaction being a job one philosophy + Strong organizational and presentation skills + Excellent written and oral communication skills--the ability to communicate effectively with all levels internally as well as within the Client organizations + The ability to review, interpret and implement contracts and service agreements in the course of maintaining the relationship with the client + The ability to develop, coordinate and lead teams comprised of employees from various areas of the company + Excellent analytical and problem-resolution skills + Financial acumen sufficient to convincingly analyze and present ROI calculations for clients, and to analyze and model client revenue/profitability for use in price negotiations and contract renewals + A focus on quality with attention to detail + The ability to work in a team environment to ensure common goal of providing exceptional client service + Proficiency in working with Microsoft tools: Word, Excel, Outlook and PowerPoint + The ability and desire to travel up to 30% Learn more about us. To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options. We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are. Want to be a part of a team that effects change? This role supports our credit union products and solutions. These products provide integrated account processing solutions for more than one-third of the credit union marketplace. From identifying and adapting to changing regulations and mitigating risk to keeping pace with evolving technology and providing excellent member service with the right tools in place. Fiserv helps credit unions eliminate barriers to growth, realize efficiencies, ensure compliance, face risk issues head on and provide the superior service members deserve. Life moves fast. And as it does, we know most people arent thinking about financial services But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. Were Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The companys approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE 500 company and one of FORTUNE Magazine Worlds Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation. We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Keywords: Fiserv, Charleston , Client Executive III, Other , Charleston, West Virginia