Assistant Program Coordinator
Company: City Of Charleston
Location: charleston
Posted on: May 3, 2021
Job Description:
General DescriptionThe purpose of this class within the
organization is to perform and complete a broad range of front
office duties and provide exceptional customer service as well as
assist with planning, organizing, coordinating, and implementing a
variety of community recreational, cultural, and special event
programs within the department of Parks & Recreation and other
designated facilities. This class works under close to general
supervision according to set procedures.Duties and
ResponsibilitiesThe functions listed below are those that represent
the majority of the time spent working in this class. Management
may assign additional functions related to the type of work of the
class as necessary.Essential Functions:Strives to be efficient and
effective at balancing and meeting the common needs and reasonable
expectations of core constituents. Contributes towards the
department's mission by continuously striving to meet expectations,
strategic goals and objectives.Answers telephone and enters data
into customer service system; answers questions as needed; greets
and assists guests and customers; processes mail. Maintains the
patron registration listing and makes annual updates as
necessaryMonitors programming activities throughout the dayAssists
with tracking and maintaining the facility daily usage log.Creates
and implements morning programs and recreational activities as
needed.Assists with implementing planned recreational events and
activities. Assists with evaluating community needs and proposes
new recreational plans/programs.Assists with obtaining materials,
supplies and other resources; gathers cost and information on
materials and supplies for recreational plans/programs.Assists in
maintaining building and equipment cleanliness and safety; Contacts
community groups and organizations to promote recreational plans,
programs and events at community/recreational centers. Greets and
responds to the public via email, telephone and in person. Collects
money for programming and departmental fees and prepares daily bank
depositsUpdates signage and assist with promotional materials.
Creates reports; orders materials and supplies for programs and
activities.Additional Duties:Assist with set up and clean up for
all activities.Performs related work as assigned.Assists in
monitoring the building.Assist with the cleaning of the building
Performs related work as assigned.Responsibilities, Requirements
and ImpactsData Responsibility:Data Responsibility refers to
information, knowledge, and conceptions obtained by observation,
investigation, interpretation, visualization, and mental creation.
Data are intangible and include numbers, words, symbols, ideas,
concepts, and oral verbalizations.Copies, transcribes, enters or
posts data or information.Gathers and organizes data or information
and may suggest action based on these data or information.People
Responsibility:People include co-workers, workers in other areas or
agencies and the general public.Provides information, guidance or
assistance to people that directly facilitates task accomplishment;
may give instructions or assignments to helpers or assistants.Asset
Responsibility:Assets responsibility refers to the responsibility
for achieving economies or preventing loss within the
organization.Requires some responsibility for achieving minor
economies and/or preventing minor losses through the handling of or
accounting for materials, supplies or small amounts of
money.Mathematical Requirements:Mathematics requires the use of
symbols, numbers and formulas to solve mathematical problems.Uses
addition and subtraction, multiplication and division and/or
calculates ratios,rates and percent.Communications
Requirements:Communications involves the ability to read, write,
and speak.Reads routine sentences, instructions, regulations,
procedures or work orders; writes routine sentences and completes
routine job forms and incident reports; speaks routine sentences
using proper grammar.Reads technical instructions, procedures
manuals and charts to solve practical problems, such as routine
office equipment operating instructions; composes routine reports
and specialized reports, forms, and business letters, with proper
format; speaks compound sentences using normal grammar and word
form.Judgment Requirements:Judgment requirements refer to the
frequency and complexity of judgments and decisions given the
stability of the work environments, the nature and type of
guidance, and the breadth of impact of the judgments and
decisions.Responsible for guiding others, requiring daily
decisions, affecting the individual, a few co-workers, and the
local community; works in a mostly stable environment with clear
and uncomplicated written/oral instructions, but with some
variations from the routine and working conditions.Complexity of
Work:Complexity addresses the analysis, initiative, ingenuity,
concentration and creativity, required by the job and the presence
of any unusual pressures present in the job.Performs semi-skilled
work involving set procedures and rules, but with frequent
problems; requires normal attention with short periods of
concentration for accurate results or occasional exposure to
unusual pressure.Impact of Errors:Impact of errors refers to
consequences such as damage to equipment and property, loss of
data, exposure of the organization to legal liability, and injury
or death for individuals.The impact of errors is moderately serious
affects work unit and may affect other units or citizens.Physical
Demands:Physical demands refer to the requirements for physical
exertion and coordination of limb and body movement.Performs light
work that involves walking or standing most of the time and
involves exerting up to 20 pounds of force on a regular and
recurring basis, or skill, adeptness and speed in the use of
fingers, hands or limbs on repetitive operation of electronic
office equipment within moderate tolerances or limits of
accuracy.Equipment Usage:Equipment usage involves responsibility
for materials, machines, tools, equipment, work aids, and
products.Handles or uses work aids involving some latitude for
judgment regarding attainment of a standard or in selecting
appropriate items.Unavoidable Hazards:Unavoidable hazards refer to
the job conditions that may lead to injury or health hazards even
though precautions have been taken.Involves routine and frequent
exposure to extreme heat and/or cold; wet or humid
conditions.Safety of Others:Safety of others refers to the level of
responsibility for the safety of others, either inherent in the job
or to ensure the safety of the general public. (Does not include
safety of subordinates).Requires some responsibility for safety and
health of others and/or for occasional enforcement of the standards
of public safety or health.Minimum Education and Experience
Requirements:Requires a High School Diploma or GED and one (1) year
of experience in a closely related field; or any equivalent
combination of education, training, and/or experience providing the
requisite knowledge, skills and abilities to successfully perform
the job. Requires knowledge in the use of a personal computer and
in the application of Microsoft Office Products.Special
Certifications and Licenses:Driver's LicenseCore
Competencies:Knowledge, Skills & Abilities:Accountability takes
responsibility for own actions.Adaptability responds positively to
change.Communications listens, speaks and/or writes in a clear,
concise and respectful manner.Customer Service provides courteous,
accessible and quality assistance to internal and external
customers.Initiative takes proactive action to complete work or
resolve issuesJudgment & Decision Making evaluates issues and makes
sound factual decisions.Professional Development - seeks
opportunities to enhance technical skills and job knowledge.
Teamwork & Cooperation collaborates with others to fulfill the
City's vision and achieve departmental goals and strategic
objectives.Additional Qualifications:Must have the ability to
provide documentation verifying legal work status.Ability to read
and speak the English language proficiently in order to communicate
and interact with others; to understand and interpret safety
instructions; and to respond to internal and external
inquiries.Ability to understand and comply with City and
departmental guidelines, policies, procedures and expectations.This
job description has been designed to indicate the general nature
and level of work that may be performed by an employee. It is not
designed to contain or be interpreted as a comprehensive inventory
or list of all of the duties, responsibilities and qualifications
required of employees assigned to this job. Supervisors/Managers
and/or Department Heads may also assign additional or other lawful
duties as may be necessary and/or required. The City reserves the
right to modify or change this job description at any time, for any
lawful reason, with or without notice. This job description is not,
and should not be construed or implied to be a contract, promise or
guarantee of continued employment. Americans with Disabilities Act
ComplianceThe City of Charleston, WV is an Equal Opportunity
Employer. The ADA requires the City to provide reasonable
accommodations to qualified persons with disabilities. Prospective
and current employees are encouraged to discuss ADA accommodations
with management.EEO: The City of Charleston provides equal
employment opportunities (EEO) to all current employees and new
applicants for employment without regard to sex, race, color, age,
national origin, ancestry, religion, disability, medical condition,
genetic information, marital status, sexual orientation, gender
identity, citizenship, pregnancy or maternity, veteran status, or
any other status protected by applicable national, federal, state
or local law.Pursuant to the City of Charleston Personnel Rules and
Administrative Policies, this position is a "protection sensitive"
and/or "security sensitive" position and therefore requires a
criminal background check.
Keywords: City Of Charleston, Charleston , Assistant Program Coordinator, Other , charleston, West Virginia
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