CharlestonWVRecruiter Since 2001
the smart solution for Charleston jobs

Patient Care Coordinator - Part Time 3pm-9pm (Wed, Thurs, Fri, Sat)

Company: Landmark Health
Location: Charleston
Posted on: January 9, 2021

Job Description:

**Overview****Do you want to make a difference in healthcare?**Landmark Health was created to transform how healthcare is delivered to the most medically vulnerable members in our community. Our medical group provides home-based medical care to chronically ill patients, many of whom are frail, elderly and ill-equipped to navigate our overwhelming healthcare system.Because many of our patients are frail and elderly, we deliver care primarily in the comfort of their home. Our Program is also offered to eligible patients **at no incremental financial cost** **to them** . We are not a fee-for-service practice; we benefit economically only if we deliver high-quality patient outcomes and satisfaction. As a result, our clinical teams can spend quality-time caring for a smaller number of patients, giving all patients the space, respect, compassion and care they deserve.Our model is finding success throughout the country; we are now the nation's largest risk-based, in-home medical group.At Landmark, our interdisciplinary teams collaboratively manage our complex patient panels. These teams are led by Physicians, Nurse Practitioners, and Physician Assistants, with supporting care provided by RN Nurse Care Managers, Social Workers, Pharmacists, Behavioral Health and other employed team members.The Patient Care Coordinator is responsible for maintaining appropriate call coverage for Landmark Health's patient facing phone lines while also contributing to administrative tasks necessary to support the Landmark clinical model.**Position can be located in any of the following states: AR, CA, KS, KY, LA, MA, MS, MO, NY, NC, OH, OR, PA, RI, WA****Responsibilities**+ Provide superlative and empathetic telephonic customer service for Landmark patients+ Actively listen and probe patients in a professional and timely manner to understand and evaluate patient's need, specifically whether the need is clinical or administrative+ Warm-transfer calls to Landmark clinical staff for clinically escalated situations+ Communicate and collaborate with members of the Landmark interdisciplinary team+ Utilize critical thinking and effective communications to help connect the value of the Landmark program to patients in need of more information+ Document non-emergent patient interactions across Landmark's various communication methods+ Manage the scheduling process for patients wanting to schedule new visits or reschedule existing ones+ Ad hoc administrative tasks as assigned+ Employees in the position can expect to be on the phone up to 90% of their work shift and complete other essential function on an as-needed basis+ Full time and part-time roles available, with flexibility for changing shift coverage over time. Shifts are most mostly outside of normal business hours: first shift (6 am - 11 am), third shift (5 pm - 1 am), and weekends (9 am - 11 pm).**Qualifications**+ HS Diploma or GED equivalent; Bachelor's degree preferred+ Experience with escalated customer service issue resolution; experience with following triage protocol a plus+ 2+ years in a call center environment; health care experiences a plus+ 1+ year of healthcare background with medical terminology and familiarly of clinical issues+ Critical thinking skills required for success in role+ Knowledge of MS Office products; typing speed of 40+ WPM preferred+ Must reside within 60 miles of a Landmark facility**Job Locations** _US-Remote_**Posted Date** _2 months ago_ _(11/16/2020 11:27 AM)_**_Category_** _Clinical Call Team_**_Type_** _Regular Part-Time_**_Job ID_** _2020-4654_

Keywords: Landmark Health, Charleston , Patient Care Coordinator - Part Time 3pm-9pm (Wed, Thurs, Fri, Sat), Other , Charleston, West Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Soliant: Emergency Room Nurses Needed In Charleston Wv
Description: Job DescriptionEmergency Room Nurses Needed in Charleston West Virginia Are you looking for an Appalachian ER assignment with great pay I am looking for some great nurses
Company: Soliant
Location: Charleston
Posted on: 01/18/2021

Navy Diver
Description: ABOUT Their accomplishments are epic. Their expertise is unrivaled. No other force is more intensely trained to succeed in the perilous world of underwater adventure. Each assignment they take on is crucial (more...)
Company: Navy
Location: Huntington
Posted on: 01/18/2021

Cook
Description: Store Location: US-WV-Cross Lanes Overview: As a Cook, you know that our food is at the core of who we are. Whether you re flipping crispy-edged pancakes as a Grill Cook prepping fresh salads and desserts (more...)
Company: Cracker Barrel
Location: Charleston
Posted on: 01/18/2021


Server
Description: Store Location: US-WV-Cross Lanes Overview: As a server at Cracker Barrel, you will serve up smiles and Southern goodness in a fast-paced, family-friendly environment. Our mission of Pleasing People guides (more...)
Company: Cracker Barrel
Location: Charleston
Posted on: 01/18/2021

Full Service Shopper (Car Required)
Description: FULL-SERVICE SHOPPER Why shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, and accessible to (more...)
Company: Instacart Shoppers
Location: Charleston
Posted on: 01/18/2021

Associate
Description: Our Panera cafes are upscale, friendly cafes which feature freshly baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. We're known for (more...)
Company: Panera Bread
Location: Charleston
Posted on: 01/18/2021

Security Officer- Full Time
Description: Security Officer- Full TimeIdeal Security Officers meeting basic requirements for the position must: ul li Be at least 18 years of age Be able to work flexible schedules li MUST HAVE A VALID DRIVER'S (more...)
Company: Security America
Location: Charleston
Posted on: 01/18/2021

Experienced Tax Associate
Description: OverviewDo you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year If you're a tax professional, we need you to help our customers complete thier (more...)
Company: Intuit
Location: Huntington
Posted on: 01/18/2021

Experienced Tax Accountant - Remote
Description: OverviewDo you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year If you're a tax professional, we need you to help our customers complete thier (more...)
Company: Intuit
Location: Charleston
Posted on: 01/18/2021

25N Nodal Network Systems Operator-Maintainer
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 Job Description: As a Nodal Network Systems Operator-Maintainer for the Army National Guard, you can expand your technological skillset while serving (more...)
Company: Army National Guard
Location: Charleston
Posted on: 01/18/2021

Log In or Create An Account

Get the latest West Virginia jobs by following @recnetWV on Twitter!

Charleston RSS job feeds