CharlestonWVRecruiter Since 2001
the smart solution for Charleston jobs

Intuit: Tax Expert - 3+ Tax Seasons Experience Required

Company: Intuit
Location: Charleston
Posted on: November 22, 2020

Job Description:

OverviewIf you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bringCollege degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidenceAbility to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customersComfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will leadThis is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax CustomersGathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiencesApplication of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactionsRepresent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Charleston , Intuit: Tax Expert - 3+ Tax Seasons Experience Required, Other , Charleston, West Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Regional CDL A Truck Drivers - Must Have CDL A - We Train Our Drivers!
Description: Dutch Maid Logistics: CDL A required, but no experience necessary - We train our drivers BENEFITS/PAY: Major Medical, Dental amp Vision Insurance Vacation - One week of paid vacation (more...)
Company: Dutch Maid Logistics
Location: Charleston
Posted on: 12/4/2020

Consumer Loan Sales Specialist **Sign on Bonus**
Description: PUT YOUR CAREER IN MOTION AS A CONSUMER LOAN SALES SPECIALIST At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly,fastand affordable (more...)
Company: Onemain Financial
Location: Charleston
Posted on: 12/4/2020

Warehouse Worker
Description: As a Freight Handler at Walmart Supply Chain, you will have a critical role in moving product through our Distribution network to the Stores to service our Customers. Your role is critical in providing (more...)
Company: Walmart
Location: Charleston
Posted on: 12/4/2020


Border Patrol Agent
Description: Find your calling. Protect your country. Apply now. Working for U.S. Customs and Border Protection CBP means keeping your country safe from dangerous people and materials attempting
Company: U.S. Customs and Border Protection
Location: Charleston
Posted on: 12/4/2020

Senior Security Systems Install Technician
Description: Loyal Source Technical Services is hiring multiple Senior Security System Install Technicians for a contract opportunity working with our client based in Charleston, SC. As a critical part of the Security (more...)
Company: Loyal Source
Location: Charleston
Posted on: 12/4/2020

CDLA Team Truck Driving Jobs: Earn up to 80 CPM!
Description: Team Drivers: HUGE 30,000 Sign On Bonus/split with TONS of miles 1,000 Holiday
Company: US Xpress
Location: Charleston
Posted on: 12/4/2020

CDL-A Truck Driver - Walmart Transportation
Description: What you'll doWALMART TRANSPORTATION is Hiring CDL-A Drivers in the Johnstown, NY Area Walmart wants to help you find your place a stress-free, flexible work environment where drivers are treated (more...)
Company: Walmart
Location: Charleston
Posted on: 12/4/2020

Tax Professional - CPA - Work From Home
Description: Overview If you are a highly motivated individual with an active unrestricted
Company: Intuit
Location: Charleston
Posted on: 12/4/2020

CDL A Truck Drivers - Must have CDL, No Experience Necessary - We Train Our Drivers!
Description: Dutch Maid Logistics: CDL A required, but no experience necessary - We train our drivers Top Pay Up To 55 CPM Based On Experience BENEFITS/PAY: Major Medical, Dental amp Vision Insurance (more...)
Company: Dutch Maid Logistics
Location: Charleston
Posted on: 12/4/2020

CDL-A Experienced OTR Truck Drivers
Description: NEXT LEVEL DRIVERS DESERVE NEXT-LEVEL BENEFITS INDUSTRY LEADING PAY Great Benefits including Medical, Dental, Vision amp 401k Match All NEW Freightliner Cascadia Paid Orientation
Company: Variant
Location: Charleston
Posted on: 12/4/2020

Log In or Create An Account

Get the latest West Virginia jobs by following @recnetWV on Twitter!

Charleston RSS job feeds