CharlestonWVRecruiter Since 2001
the smart solution for Charleston jobs

Work From Home - Experienced Tax Expert I

Company: Intuit
Location: Charleston
Posted on: November 21, 2020

Job Description:

OverviewIf you re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You ll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Charleston , Work From Home - Experienced Tax Expert I, Other , Charleston, West Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


U. S. Xpress: Class A Driver Jobs
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity
Company: U. S. Xpress
Location: Huntington
Posted on: 12/1/2020

Experienced Tax Associate
Description: Overview If you re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You ll advance (more...)
Company: Intuit
Location: Charleston
Posted on: 11/30/2020

Commercial Tire Tecnician
Description: View all jobs Commercial Tire Tecnician Charleston, SCReady to accelerate your career while helping our customers move forward --Are you looking for an excellent place to work that offers great pay, benefits, (more...)
Company: McCarthy Tire Service
Location: Charleston
Posted on: 12/1/2020


Class-A CDL Company Tanker Truck Drivers
Description: Celebrating over 100 years of solid success, Quality Carriers wants to help you Find Your Lane. We offer the variety in trucking you have been searching for we are proud of our driver diversity and recognize (more...)
Company: Quality Carriers, Inc.
Location: Charleston
Posted on: 12/1/2020

Experienced Tax Accountant
Description: Overview If you re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You ll advance (more...)
Company: Intuit
Location: Charleston
Posted on: 11/30/2020

U. S. Xpress: Truck Driver - Class A Cdl - Dedicated
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity
Company: U. S. Xpress
Location: Huntington
Posted on: 12/1/2020

Tax Expert - 3+ tax seasons experience required
Description: Overview If you re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You ll advance (more...)
Company: Intuit
Location: Charleston
Posted on: 11/30/2020

Stocking & Unloading
Description: Stocking, backroom, receiving associates
Company: Connexus
Location: Huntington
Posted on: 12/1/2020

CNA / Nursing Assistant - All Shifts Available
Description: We are currently looking to hire FT/PT CNAs, with any level of experience, who want to make a positive impact on the lives of those we care for. We value quality, personalized care and are looking for (more...)
Company: CareInHomes
Location: Charleston
Posted on: 12/1/2020

Customer Care Representative II
Description: Description SHIFT: Day JobSCHEDULE: Full-timeYour Talent. Our Vision. At Anthem, Inc., it's apowerful combination, and the foundation upon which we're creating greater accessto care for our members, greater (more...)
Company: Anthem, Inc
Location: Charleston
Posted on: 12/1/2020

Log In or Create An Account

Get the latest West Virginia jobs by following @recnetWV on Twitter!

Charleston RSS job feeds