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Charleston Grill Server Assistant

Company: Belmond Charleston Place
Location: Charleston
Posted on: May 18, 2019

Job Description:

Server assistant needed to assist with dining experience. Responsible for providing general busing and resetting of tables. Assist guests and servers as needed. Restocking of bar and lounge. Previous experience in a fine dining environment a plus. Must be able to work a flexible schedule including weekends and holidays. Excellent customer service skills necessary. World-class jazz music meets mouth-watering cuisine at Charleston Grill. Chef Michelle Weaver takes local delicacies to innovative new heights with a heavenly mix of delightful dishes. General Manager Mickey Bakst and his staff have carefully curated an ambiance that is all at once mellow and lively, traditional and contemporary. Soft jazz bounces off of wood-paneled walls and crisp, white tablecloths. Servers trained in the French tradition delight guests with each menu suggestion and wine pairing. Seamless service, orchestrated by the attentive, knowledgeable and approachable staff, sets the stage for an unforgettable dining experience. Requirements

  • Clearing and resetting tables
  • Restocking of bar and lounge
  • General table and section maintenance
  • Setup/breakdown of station
  • Take customer drink orders at times
  • Ensure service to all guests follows established standards, is consistent, efficient and courteous.
  • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain knowledge of hotel features/services, outlets, hours of operation, etc.
  • Assist in other areas as needed. Knowledge of fine dining service and must have familiarity with menus; Must have knowledge of beverage offerings, bartending knowledge preferred; Ability to stay focused and multitask; Previous use of tray service preferred; Ability to communicate in English with hotel guests, suppliers, and employees to their understanding. Ability to provide friendly, efficient and courteous service to guests. Ability to access, input and retrieve information on the computer system. Ability to memorize menus. Ability to handle the stress inherent in interacting with co-employees and resolving guests' problems. Ability work under pressure, be organized, self-motivated and work well with others. Strong positive attitude and ability to initiate light conversation with guests. Additional foreign language skills a plus. EOE/DFWP Benefits Belmond Charleston Place provides a comprehensive benefits package for full-time employees including medical, dental, vision, disability, life and AD&D insurance. You are eligible for the majority of these plans after 60 days of full-time employment. The effective date will be the first of the month following your 60th day worked. We also offer 401(k) retirement savings plan, paid vacation and holidays, as well as tuition assistance.

Keywords: Belmond Charleston Place, Charleston , Charleston Grill Server Assistant, Hospitality & Tourism , Charleston, West Virginia

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