CharlestonWVRecruiter
the smart solution for Charleston jobs

Guest Service Representative. - Residence Inn Charleston (170024NG)

Company: Marriott
Location: Charleston
Posted on: January 12, 2019

Job Description:

Share what inspires you, and help others discover the world as you go. Explore, uncover, share, inspire. At Renaissance Hotels. Residence Inn Charleston located at 200 Hotel Circle, Charleston, WV, 25311 is currently hiring a Guest Service Representative. Guest Service Representative: Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. To submit your application for this job, please go to: https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=170024NG Renaissance Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, WV or local laws.

Keywords: Marriott, Charleston , Guest Service Representative. - Residence Inn Charleston (170024NG), Hospitality & Tourism , Charleston, West Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Shift Supervisor (Producing)
Description: Overview Overview of Position: Shift Supervisor BP-is responsible for overseeing the entire shift and ensuring that all operations run smoothly efficiently in a Retail, Retail with Routes and Heritage (more...)
Company: Krispy Kreme
Location: Charleston
Posted on: 01/18/2019

Inbound customer service
Description: Inbound Customer Service Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the (more...)
Company: MJOL Staffing
Location: Charleston
Posted on: 01/14/2019

Customer Service Travel Agent
Description: Mommy Jobs Online agents on the Customer Service Travel Agent Program will take inbound calls to schedule air, hotel, and car reservations using Sabre Red. Contractors will provide accurate domestic and (more...)
Company: Mommy Jobs Online
Location: Charleston
Posted on: 01/12/2019


Customer Service Representative
Description: Job Locations US-WV-HuntingtonCategory Customer Service/SupportOverviewProvide personalized tax preparation software support through inbound phone calls and video customer service and technical support, (more...)
Company: Working Solutions
Location: Huntington
Posted on: 01/18/2019

Lodge Desk Clerk - DNR/Blackwater Falls - Tucker Co.
Description: DESCRIPTION Department of Commerce/ Division of Natural Resources DNR / Division of Parks and Recreation/ Blackwater Falls State Park, Tucker Co. - Under general supervision, at the full-performance (more...)
Company: State of West Virginia
Location: Charleston
Posted on: 01/15/2019

Guest Service Representative - Charleston Marriott Town Center - (18003D70)
Description: Here's To Your Journey with Marriott Hotels Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International's flagship brand with more (more...)
Company: Marriott International, Inc.
Location: Charleston
Posted on: 01/11/2019

Guest Service Representative. - Residence Inn Charleston (170024NG)
Description: Share what inspires you, and help others discover the world as you go. Explore, uncover, share, inspire. At Renaissance Hotels. Residence Inn Charleston located at 200 Hotel Circle, Charleston, WV, 25311 (more...)
Company: Marriott
Location: Charleston
Posted on: 01/12/2019

Retail Merchandiser
Description: Join Our Retail Merchandising Team Great Way To Earn To Pay Off Those Holiday Bills If you Are you looking to join a team where you get to work in retail, with many individuals, work independently (more...)
Company: Match Marketing Group
Location: Huntington
Posted on: 01/18/2019

Inbound Customer Service
Description: Everything you need to know about becoming a remote agent can be found right here. If you've thought about working from home and being your own boss, the Agents On Demand program might be the right fit (more...)
Company: Mommy Jobs Online
Location: Huntington
Posted on: 01/14/2019

Guest Service Representative - Residence Inn Charleston - (190003I4)
Description: Here's To Your Journey with Residence Inn Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of (more...)
Company: Marriott International
Location: Charleston
Posted on: 01/14/2019

Log In or Create An Account

Get the latest West Virginia jobs by following @recnetWV on Twitter!

Charleston RSS job feeds