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Customer Service Representative

Location: Charleston
Posted on: November 22, 2022

Job Description:

*The West Virginia Parkways Authority is accepting resumes for the position of Temporary Customer Service Center Representatives (CSR) at the EZ Pass Customer Service Building in Charleston, WV (with the opportunity for full-time employment). Applicants will be required to interact with the public, customers, and businesses in a courteous and professional manner; providing accurate information regarding WV E-ZPass electronic tolling system. A CSR must have good decision making and conflict resolution skills and must have the ability to learn toll rates and discount plans and perform all duties related to customer account management. A CSR must be able to operate a variety of office equipment including a personal computer. This is a 40 hour per week position, or as needed by the Parkways Authority, and requires a minimum high school diploma or GED. Previous customer service experience preferred. *

Job Types: Full-time, Temporary

Pay: $11.85 per hour

* Paid training
* 8 hour shift
* Monday to Friday

COVID-19 considerations:
Employees are asked to social distance.

* High school or equivalent (Required)

* Customer Service: 1 year (Required)

Work Location: One location%58047475%

Keywords: WV PARKWAYS AUTHORITY, Charleston , Customer Service Representative, Hospitality & Tourism , Charleston, West Virginia

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