Hotel Housekeeper-Best Western, West Virginia

Company: M&R Hotel Management
Location: Charleston
Posted on: November 21, 2022

Job Description:

*Room Attendant (Housekeeper)*

*SUMMARY: *

Responsible for the cleanliness, arrangement and supply of all guest rooms in an assigned section.

*RESPONSIBILITIES: *

* Provide the highest quality of service to the customer at all times.
* Ensure guest satisfaction through room cleanliness and attention to guest needs.
* Clean (x) rooms per day following the Housekeeping Guidelines within an eight-hour work day while maintaining established standards.
* After proving ability to increase workload, clean extra guest rooms to receive additional compensation. Check fixtures, television, radio, and heating/cooling equipment for proper operation.
* Set heating/cooling equipment and radio on proper settings.
* Inspect room for maintenance needs and report on maintenance service requests.
* Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
* Log rooms cleaned on daily housekeeping report. Fold terry and linen while waiting for rooms.
* Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles)
* Deliver supply basket to laundry for restocking.
* Maintain cart, linen room, and vacuum cleaner cleanliness.
* Turn in key and room status report to Guest Room Supervisor or front desk.
* Know how to operate laundry equipment and maintain public area cleanliness.
* Must wear proper uniform at all times in accordance with the Standards of Appearance.
* Have a thorough knowledge of emergency procedures.
* Practice safety standards at all times.
* Be able to move luggage, packages, or furniture weighing up to 40lbs.
* Each associate will be required to follow the rules as found in the M&R Employee Handbook
* Perform other duties as assigned by management, of which the employee is capable of performing

Job Type: Full-time

Benefits:
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* Day shift
* Evening shift
* Holidays
* Night shift
* Weekend availability

Experience:
* cleaning: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: M&R Hotel Management, Charleston , Hotel Housekeeper-Best Western, West Virginia, Hospitality & Tourism , Charleston, West Virginia