Front Desk Clerk, Mardi Gras Casino
Company: Delaware North
Posted on: November 20, 2022
The Opportunity - Delaware North Gaming is hiring a friendly,
outgoing, and customer-service focused full-time Front Desk Clerk
to join our team at Mardi Gras Casino in Cross Lanes, West
At Delaware North, we care about our associates' professional and
personal wellbeing. We have a comprehensive benefits program
designed to give our associates the comfort, safety, and stability
they need to deliver exceptional service to our guests. All
associates are eligible for benefits including weekly pay, employee
assistance program, training and development, employee discounts,
and flexible work schedules. Medical, dental, and vision insurance,
401(k) with company match, paid vacation and holidays, and tuition
reimbursement are available for eligible associates.
Responsibilities - Provide excellent customer service.
Greet and register guests via a centralized registration
Coordinate with housekeeping department as needed.
Handle cash and credit card transactions; maintain accurate
paperwork as it relates to front office operations.
Resolve small issues as they arrive for guest.
Check and balance the daily figures, post room and tax charges on
Deliver items to guests as needed.
Perform other duties as assigned.
Qualifications - Previous customer service experience
Good interpersonal communication skills in person and by phone.
Must be able to multitask, function in a professional manner under
pressure from guests and supervisors.
Physical Requirements - Stand and walk for extended periods of
Must be able to walk, bend, twist, crouch, push, pull and climb
stairs throughout shift.
Who We Are - Delaware North has been operating Mardi Gras Casino &
Resort since 2018. Located 14 miles west of Charleston, West
Virginia, Mardi Gras features more than 25 table games, a poker
room, more than 850 slot machines, live greyhound racing, and
off-track betting for both greyhound and horse racing; several
restaurants and a 150-room hotel.
At Delaware North, you'll love where you work, who you work with,
and how your day unfolds. Whether it's in sporting venues, casinos,
airports, national parks, iconic hotels, or premier restaurants,
there's no telling where your career can ultimately take you. We
empower you to do great work in a company with 100 years of
success, stability and growth. If you have drive and enjoy the
thrill of making things happen - share our vision and grow with
Delaware North Companies, Incorporated and its subsidiaries
consider applicants for all positions without regard to race,
color, religion, creed, gender, national origin, age, disability,
marital or veteran status, sexual orientation, or any other legally
protected status. Delaware North is an equal opportunity
Keywords: Delaware North, Charleston , Front Desk Clerk, Mardi Gras Casino, Hospitality & Tourism , Charleston, West Virginia
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