REMOTE Customer Service agent ( WEST VIRGINIA ONLY )

Company: PeopleShare Inc
Location: Charleston
Posted on: September 25, 2022

Job Description:

PeopleShare has an exciting REMOTE opportunity for Customer Service Call Center Agents in West Virginia! PeopleShare is committed to helping you obtain your P&C license AT NO COST TO YOU as an investment in the long-term careers of our associates. PAID training once licensed! Work from home opportunity! Job details:

• Pay: $17.00 - $17.50/hr plus opportunities to earn bonuses
• Schedule: Monday - Sunday 7:00 AM - 12:00 AM EST
• Training Schedule: Tuesday - Saturday 1:30 PM - 10:00PM EST
• Must reside in West Virginia
  • Direct hire opportunity with benefits
  • Extensive paid training
  • Equipment provided The ideal Customer Service Agent:
    • Is customer service and resolution oriented
    • Engages customers, empathizes, and builds rapport
    • Has excellent communication skills and actively listens
    • Is coachable and willing to learn and grow with the company Job Responsibilities:
      • Navigate through several computer applications simultaneously
      • Consistently meet established productivity, schedule adherence, and quality standards
      • Professionally handle inbound calls regarding customer's policies and claims
      • Resolve customer service inquiries Qualifications:
        • High School Diploma or GED
        • 3+ years of customer service experience required
          • Sales and call center experience preferred
          • Must be a resident of West Virginia
          • Must have reliable internet access (hardwired)
          • Must have a quite workspace (WFH)
          • Background check and drug test required
            • Open availability and weekends required PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs. PeopleShare and provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. IND105 Job Requirements:CALL CENTER AGENT, CUSTOMER SERVICE, CUSTOMER SERVICE REPRESENTATIVE

Keywords: PeopleShare Inc, Charleston , REMOTE Customer Service agent ( WEST VIRGINIA ONLY ), Hospitality & Tourism , Charleston, West Virginia