Customer Service Representative - Driven Glass

Company: Auto Glass Now
Location: Charleston
Posted on: September 25, 2022

Job Description:

Overview:
Attention all Customer Service Representatives!!!Are you a People person?Results-Oriented? Do you love helping others?If so, here is good news for you! Auto Glass Now is currently seeking an on-site Customer Service Representative. The Customer Service Representative will work in a sales environment and interact with customers to answer general inquiries. This is a Full-Time opportunity where you can showcase your communication skills and join our growing team!The ideal candidate will maintain a professional image through proper telephone etiquette and uphold a positive, determined attitude throughout the workday.

Responsibilities:
Intake and assist walk-ins, appointments, and returning customersCreate estimates, price quotes, and invoices re: work on customer vehiclesAnswer phones and return customer callsProvide excellent customer serviceAssist Manager with daily parts returnsEnsure accuracy when ordering partsInput documentation on all calls and follow-up with callers as neededConfirm all mobile jobs parts and materials before dispatching driversOpen new accounts and service existing accountsBenefits We Offer:Health, Vision, Dental Insurance - Good Health is important and we want to help you maintain yours!Industry and Company Paid Training - We invest in you so you can gain more momentum in the industry by expanding your knowledge/skills set! Unlimited earning potential $$$ - Money is the motive and we have unlimited opportunities to enhance your motivation! 401K - So you can invest in yourself and your future!Paid Vacation We understand the value of work hard, play hard!

Qualifications:
At least 1+ year experience in a call center/ phonesAt least 1+ year experience in retail/sales, or other customer service environment (Auto Glass Experience a Plus)Strong communication skillsBasic computer knowledgeAbility to multitask and stay efficientHigh School Diploma (or GED required)Team PlayerBilingual (requested but not required)

Keywords: Auto Glass Now, Charleston , Customer Service Representative - Driven Glass, Hospitality & Tourism , Charleston, West Virginia