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Table Games Floor Supervisor, Mardi Gras Casino

Company: Delaware North
Location: Charleston
Posted on: September 20, 2022

Job Description:

The Opportunity - Delaware North Gaming is searching for full-time and part-time Table Games Floor Supervisors to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As Table Games Floor Supervisor you will oversee daily operations, ensuring a smooth, professional, and courteous guest experience. You will lead by example and share your knowledge and skills with fellow associates.

$1,500 Sign On Bonus!

At Delaware North, we care about our associates' professional and personal wellbeing. We have a comprehensive benefits program designed to give our associates the comfort, safety, and stability they need to deliver exceptional service to our guests. All associates are eligible for benefits including weekly pay, employee assistance program, training and development, employee discounts, and flexible work schedules. Medical, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, and tuition reimbursement are available for eligible associates.
Responsibilities - Works as floor supervisor overseeing Table Games operations.
Makes table decisions as necessary based on rules.
Protects the integrity of games through observation and following appropriate procedures.
Provides prompt, accurate, and courteous service to Table Games players.
Handles any customer concerns as necessary, informs necessary personnel of any unusual request or play by guests.
Qualifications - Must be 21 -years of age or older.
Must be able to obtain and maintain a state gaming license.
Two years of supervisory experience.
Must be able to demonstrate good customer service skills and the ability to train/coach others in these skills.
A minimum of two years of professional poker dealing experience, in a similar setting and dealing similar games is required.
Must be able to demonstrate the standard level of skills, knowledge, and performance in the various types of table games offered at this facility.
Must be flexible with schedule, able to work weekends and some possible overtime subject to change per business needs.
Must be able to speak and understand English.
Physical Requirements - Requires sitting, reaching, and pulling a majority of the shift.
Some standing, walking, bending, stooping, the ability to periodically lift and carry up to forty pounds, squatting, kneeling, pushing, pulling, seeing, and hearing.
Who We Are - Delaware North has been operating Mardi Gras Casino & Resort since 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Charleston , Table Games Floor Supervisor, Mardi Gras Casino, Hospitality & Tourism , Charleston, West Virginia

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