Front Desk / Guest Service Agent - Holiday Inn Suites Charleston West
Company: Remington
Location: Charleston
Posted on: June 24, 2022
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Job Description:
Job Description What you will be doing Greet and communicate
cordially with guests, promptly and professionally checking them in
and out of the hotel. Assist in pre-registration and blocking of
reservations when necessary. Promptly, accurately and efficiently
know how and where to post all charges. Have complete working
knowledge of Front Office computer or manual system, including all
daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks
and credit card information from guests for payment of hotel
charges and making change correctly. Review any reservations with
special requests and work to block rooms accordingly. Have
knowledge of hotel rates, discounts and how to handle each. Have
working knowledge of reservations and procedures, including how to
take same day reservations. Should be able to take reservations in
approximately 2 minutes. Know and follow cancellation procedures
and relocation procedures when necessary. Location Description 400
2nd Avenue SW, Charleston, West Virginia 25303 Welcome to the
Holiday Inn Suites Charleston West. Featuring free onsite, ground
level parking, complimentary Wi-Fi, and a shuttle to and from
Yeager Airport (CRW), which makes it the perfect hotel for
government, business, and leisure travelers visiting West
Virginia's capital city. Minutes from downtown Charleston and the
WV State Capitol Complex and easily accessible from I-64, I-77 and
I-79, it's the closest full-service hotel to the Shawnee Sports
Complex. Requirements What we are looking for High work ethic and
self-initiative May be required to work varying schedules to
include nights, weekends, and holidays Someone who enjoys working
as and being part of a team that provides great experiences for our
Guests
Keywords: Remington, Charleston , Front Desk / Guest Service Agent - Holiday Inn Suites Charleston West, Hospitality & Tourism , Charleston, West Virginia
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