Sous Chef
Company: Snowshoe Mountain Resort
Location: Charleston
Posted on: June 15, 2022
Job Description:
Full Time - Seasonal RESORT OVERVIEW, CULTURE AND VISION
Snowshoe is the premier destination for Mid-Atlantic and Southeast
winter and summer enthusiasts. We offer 257 acres of skiable
terrain, 1500 vertical feet, 57 ski trails and the best snow
around. In the summer, our Bike Park is recognized as one of the
best in the US. Enjoy our world class events, cool mountain
temperatures, beautiful vistas and 11,000 acres of unspoiled
wilderness. We hope to see you on the mountain soon. OUR VALUES Our
organizational values describe our shared beliefs, the principles
important to our organization; how we want to treat each other and
our guests. Integrity - - - - - - - - Performance - - - - - - - - -
- - - Environment - - - - - - - - - - - - Fun - - - - - - - - -
Collaboration PERKS & BENEFITS
- Free season pass (summer/winter)
- Friends and family discounts and vouchers
- Pro deals with top industry brands
- Retail, spa, lodging, and dining discounts at Snowshoe owned
establishments
- Opportunities to grow your career and professional skills
POSITION SUMMARY The goal of the Sous Chef is to supervise back of
house operations and work with the Executive Chef and/or Executive
Sous Chef to create, implement and maintain quality standards. In
absence of the Outlet Chef and/or Executive Chef, the Sous Chef
will be responsible for overseeing the Cook and Prep Line. The
ideal Sous Chef will accomplish their tasks by monitoring the daily
functions of the culinary department, including providing support
and guidance to the culinary team, ending in a positive guest
experience. This role supports F&B leadership by developing and
assuming basic supervisory responsibilities. JOB RESPONSIBILITIES
- Maintain positive working relationships between all departments
within the culinary division and all other resort departments
- Supervise the preparation and cooking of various food
items
- Assist in the development and implementation of creative menu
items that adhere to the outlet standards
- Work with F&B leadership to plan, coordinate & implement
special events and holiday functions
- Supervise hourly kitchen employees through scheduling, training
and coaching
- Lead and coach the team towards achieving exceptional guest
service and employee satisfaction results
- Monitor food production, ordering, and quality and consistency
on a daily basis
- Control costs without compromising standards to improve gross
profit margins and other departmental and financial targets
- Ensure proper safety and sanitation of all kitchen facilities
and equipment
- Actively seek verbal feedback from guests on a regular basis
and respond to all guest queries in a timely and efficient
manner
- Ensure adequate resources are available according to business
need
- Supervise kitchen operations, quality and administrative
functions
- Ensure adequate resources are available according to business
needs
- Comply with public safety, fire regulations and all health and
safety and food safety legislation.
- Be environmentally aware
- Perform any other job related duties as assigned This job
description is an overview of the scope of responsibilities and is
not intended to be an inclusive list of job tasks and expectations.
With the evolution of this resort and position, the
responsibilities of this position may change. EDUCATION &
EXPERIENCE REQUIREMENTS
- Education:
- 2+ years of post-high school education preferred
- Culinary education is desirable.
- Experience:
- 2+ years of employment in a related position
- Experience supervising a kitchen and developing staff
- Experience with food costs
- Excellent leadership, interpersonal and communication
skills
- Accountable and resilient
- Committed to delivering a high level of customer service
- Ability to work under pressure
- Food hygiene qualification
- Flexibility to respond to a range of different work
situations
- Strong knife handling skills
- Resort experience preferred QUALIFICATIONS, KNOWLEDGE, SKILL
AND ABILITY REQUIREMENTS
- Strong knife handling skills
- Experience with ovens, grills, broilers, saut--, fryers and
other culinary instruments
- Knowledge of safe food handling
- Requires practical knowledge of the principles and practices
within the food profession. This includes experiential knowledge
required for management of people and/or complex problems and food
and beverage management.
- Leadership skills to motivate and develop staff and to ensure
accomplishment of goals.
- Ability to work effectively under time constraints and
deadlines TRAVEL REQUIREMENTS Any Alterra employee or volunteer who
operates a company vehicle including cars, trucks, snowcats,
snowmobiles, or heavy equipment is required to comply with the
Alterra Driver's Standards Policy. This policy also applies to
employees or volunteers driving their personal vehicles for company
business more than four times per month, averaging 30+ miles per
trip. All drivers should receive a full copy of the Alterra
Driver's Standards Policy; if you have not - please contact your
Risk/Safety or HR/EE Department. PHYSICAL DEMANDS AND WORKING
CONDITIONS This position may be required to work evenings, weekends
and holidays. Office Environment:
- Able to lift, carry, or otherwise move and position a minimum
of 20 pounds on an occasional basis.
- Manual dexterity to operate a computer and other common office
equipment on a constant basis.
- Auditory and visual acuity to operate computers, phones, mobile
devices and basic office equipment on a constant basis.
- Ability to work for extended periods of time sitting, bending,
reaching, and speaking on a constant basis.
- Talking and hearing occur continuously in the process of
communicating with guests, supervisors and other employees.
- Ability to work for extended periods of time standing, walking,
kneeling, pushing and pulling on an occasional basis. - To perform
this job successfully, an individual must be able to perform each
essential duty satisfactorily- reasonable accommodations may be
made to enable qualified individuals with disabilities to perform
the essential functions. Food Service Environment:
- Most work tasks are performed indoors. - Temperature is
moderate and controlled and the noise level in the work environment
is usually moderate.
- Must be able to stand and exert well-paced mobility for up to 8
hours in length at a time over an average shift of 8 hours. -
- While performing the duties of this job, the associate is
regularly required to stand; walk; use hands to finger, handle, or
feel; reach with hands and arms; stoop, kneel, crouch, or crawl and
talk or hear. -
- Frequently required to climb or balance and taste or
smell.
- Regularly lift and/or move up to 40 pounds on a regular and
continuing basis.
- Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth
perception and ability to adjust focus.
- Occasionally exposed to wet and/or humid conditions; moving
mechanical parts; fumes or airborne particles; toxic or caustic
chemicals.
- Talking and hearing occur continuously in the process of
communicating with guests, supervisors and other employees.
- Vision occurs continuously with the most common visual
functions being those of near vision and depth perception.
- Ability to wear personal protective equipment including but not
limited to: non slip footwear and gloves. - To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily- reasonable accommodations may be made to
enable qualified individuals with disabilities to perform the
essential functions. Snowshoe Mountain is committed to a drug free
workplace and has an established drug testing policy. This job is
identified as a safety sensitive position and you may be tested at
random during your term of employment. An Equal Opportunity
Employer
Keywords: Snowshoe Mountain Resort, Charleston , Sous Chef, Hospitality & Tourism , Charleston, West Virginia
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