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Store Greeter

Company: Sleep Number
Location: Charleston
Posted on: November 18, 2021

Job Description:

Position Purpose
The Sales Store Greeter role is designed to improve the customer experience, primarily in high volume stores, during busy time periods. They will do so by welcoming customers, keeping them warm and engaged, and allowing our sales force time to complete their current sales presentation fully and thoroughly before moving to those customers waiting to be helped.

Primary Responsibilities
Greet/welcome customers through the door during busy selling periods
Work with Store Managers to determine the best means to keep the customers warm and engaged until a salesperson can help them
Be knowledgeable of Sleep Number product, culture, and customer experience expectations
Help with visual merchandising/restocking as needed
Clean up/reset after sales presentations as needed
Assist in other non-selling duties as needed
Read, understand and follow all company policies and procedures
May perform other job-related duties as assigned
May be responsible for order entry in Seibel

Position Requirements
A minimum of 1+ years customer facing experience preferred but not required
Preference for customer service experience in high end sales environment
High school diploma or equivalent required
Ability to deliver high levels of customer satisfaction by providing an engaging and professional interaction
Exceptional communication skills
Adept at using technology required for store operations
High energy, enthusiastic and motivated demeanor
Able to adapt and grow in a changing, fast-paced work environment
Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment
Must be authorized to work in the United States and able to demonstrate English language proficiency; second language skills encouraged

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Keywords: Sleep Number, Charleston , Store Greeter, Hospitality & Tourism , Charleston, West Virginia

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