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Food & Beverage Supervisor

Company: Delaware North
Location: Charleston
Posted on: January 17, 2020

Job Description:

Our Exciting Work Environment PLAY
Mardi Gras Casino & Resort features more than 850 slot machines and a mix of 25 table games, including Blackjack, Roulette, Craps, Big Six and more. Or test your skill in our Big Easy Poker Room - where you can play beginners and experts alike in Texas Hold'em, Omaha Hi-Lo and 7-Card Stud.
STAY
Experience our hotel with 150 deluxe rooms, including 21 suites. Every overnight stay offers a double pillow-top mattress; free high-speed internet access; high-definition, flat-screen television; cooked-to-order breakfast; and access to our saline pol, hot tub, fitness center and more.
DINE
Whether you are looking for an intimate gourmet dinner or a quick meal, Mardi Gras Casino & Resort has something for you. Our French Quarter restaurant offers a fine-dining experience with steaks, seafood and more. The First Turn restaurant allows you to eat casual full-service cuisine while overlooking the greyhound racetrack, and the Bayou Buffet offers endless choices with complimentary beignets. Caf-- Orleans and Crescent City offer a variety of sandwiches and snacks for a lighter, faster option.
RACING
Join us for live greyhound and simulcast racing action! Enjoy the thrill of betting and winning while overlooking our racetrack or experiencing one of our state-of-the-art simulcast areas. Live racing is available year-round.
The Opportunity Summary: Supervises Stands, Bartenders (Front & Service), and cocktail Servers.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Ensures prompt, efficient and courteous service to guests.
    • Ensures that all inventory activity is kept in compliance with current Alcoholic Beverage Control/Board of Health regulations.
      • Ensures that all aspects of the outlet contribute to 100% guest satisfaction.
        • Ensures that food/beverage is prepared and served according to the desired portions and quality specifications.
          • Assumes "manager on duty" responsibility.
            • Directs the daily work activities of assigned personnel within the facility
              • Responsible for proper scheduling and assignment of stations within the outlet.
                • Responsible for daily check control system, payroll, and forecasting.
                  • Maintains file documentation and accurate record keeping.Supervisory Responsibilities

                    Supervises Stands, Bartenders (Front & Service), and cocktail servers

                    Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

                    Education and/or Experience

                    Must have previous experience supervising a FOH or BOH food and beverage operation (quick service or bar).

                    Certificates, Licenses, Registrations

                    Serve Safe certification preferred.

                    Other Skills and Abilities

                    Must have excellent math skills.

                    Must have excellent time management skills.

                    Must have strong leadership, communication, supervisory and conflict resolution skills.

                    Must have basic computer skills.

                    Other Qualifications

                    Must be able to work at a bar or in a kitchen and on a fry line during most of shift.

                    Must be able to work a very flexible schedule, including days and evenings, weekends and holidays.

                    Must be able to maintain speed and accuracy in order to ensure maximum efficiency.

                    Must be able to work accurately and efficiently under pressure and under stress of deadlines.

                    Must be able to accept responsibility for money and goods.

                    Must have basic knowledge of all phases of bar/fast food management.

                    Must be well organized.

                    Must be friendly, energetic, and outgoing.

                    Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must regularly lift and /or move up to 40 pounds, frequently maneuver bulky carts weighing 100 to 200 pounds in confined areas.

                    Who We Are At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
                    Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Charleston , Food & Beverage Supervisor, Hospitality & Tourism , Charleston, West Virginia

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