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Financial Center Manager

Company: South Carolina Federal Credit Union
Location: Charleston
Posted on: October 9, 2018

Job Description:

Financial Center Manager (Charleston Metro Area)South Carolina Federal Credit Union is currently seeking a Financial Center Managerto join our team of outstanding professionals at our Southampton Financial Center. Duties include but are not limited to:

  • Manage direct report(s) to include, but not limited to communicating information effectively and timely, managing schedules, approving leave, establishing develop plans, and conducting meetings, performance appraisals, observations, coaching and counseling activities.
  • Oversee all areas within the Financial Center, which encompasses professionally navigating multiple systems to perform service, support and sales task in person and by telephone/email with a high degree of accuracy and speed in a high-volume, fast-paced financial center environment.
  • Promote and ensure staff professionally correspond with members or potential members, provides superior member service, identify financial needs, offer products and services that truly fit the members' needs and build long-term relationships.
  • Consistently meet or exceed sales/performance goal and operational standards.
  • Communicate and monitor staff's performance toward goals and standards, review associated sales reports, and provide continuous support and coaching, as well as recognition for achievements.
  • Reinforce staff's compliance to regulations, policies, procedures and guidelines; promote the desire and importance of clean audits.
  • Participate in succession planning activities by identifying and developing future leaders.
  • Support and promote teamwork among all areas of the credit union. Minimum requirements include:
    • Five years of similar or related experience within a financial service environment.
    • Three years of prior management experience.
    • Possess thorough knowledge of sales and sales management.
    • Ability to successfully multi-task and perform in a high-volume, fast-paced environment.
    • Possess team-building skills and conflict resolution skills that support and generate collaboration, commitment, harmony and equality among team members.
    • Possess a Bachelor's degree or equivalent work experience. Equal Opportunity Employer

      Keywords: South Carolina Federal Credit Union, Charleston , Financial Center Manager, Executive , Charleston, West Virginia

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