Director of Business Services - Charleston, WV

Company: Goodwill Industries of Kanawha Valley, Inc.
Location: Charleston
Posted on: May 23, 2023

Job Description:

Director of Business Services - Charleston, WV

• Full-timeAbout Goodwill Industries of Kanawha Valley, Inc.:AtGoodwill Industries of Kanawha Valley, Inc., our mission is to assist individuals with disabilities and other vocational disadvantages to achieve full participation and integration into society through the power of work. We envision persons with barriers to employment being able to choose rewarding employment, achieve financial security, and build careers and lives for themselves and their families, thus enriching our communities. Goodwill Industries of Kanawha Valley has been serving West Virginia communities across 20 counties for over 70 years. Our mission is carried out through the operation of 16 traditional retail stores, an eCommerce online store, two Prosperity Career Centers, numerous business contract sites, and an extensive salvage recycling program. GIKV's Donated Goods Retail Division alone has grown by over 400 percent in recent years with the addition of four brand new retail stores and two existing store relocations since 2021, leading our company to be named one of the fastest-growing Goodwill organizations in the country.At GIKV, 86 cents of every dollar received goes toward funding our mission of delivering job training and related services to those in need. Last year alone, GIKV provided job assistance to nearly 500 individuals throughout our service region and launched many new and innovative programs and partnerships. One such program, known as Wheels to Work, seeks to bridge the transportation gap often felt in rural West Virginia by providing employees the opportunity to apply for assistance in purchasing a vehicle. Another new program, Uniforms for Final Salute, ensures that deceased Unaccompanied Veterans receive a dress uniform from their branch of military service so that they may be laid to rest with the honor and respect they deserve.We believe that people are our greatest asset here at GIKV, and every day our team works together toward a common goal of meeting people where they are and providing them the resources necessary to improve their lives through the pursuit of gainful employment. Join us in changing lives, our community, and the future of West Virginia!About Charleston, West Virginia:Goodwill Industries of Kanawha Valley's corporate headquarters is located in the heart of downtown Charleston, West Virginia, the state's capitol city. Nestled deep within the picturesque Appalachian Mountains, Charleston is a confluence of cultural, government, business, and recreational pursuits within the region. The city's blend of art, fine dining, educational, and recreational offerings for individuals of all ages makes it an ideal place to live and raise a family. Symphony, theatre, live music, farmer's markets, multiple fitness centers, museums, excellent public and private schools, and an international airport can all be found within city limits. Opportunities for world-class outdoor adventures and spectacular sightseeing can be found just a 45-minute drive outside of Charleston at New River Gorge National Park and Preserve. Explore all that Charleston and the Mountain State have to offer here:Goodwill Industries of Kanawha Valley, Inc., (GIKV), is seeking a dynamic and mission-driven Director of Business Services to lead our Business Services Division and help drive our organization into the future. GIKV's Business Services (BS) Division provides extensive custodial and grounds maintenance services to more than 60 private, community, and government agencies through business contracts that fall under the direct prevue of the Director of Business Services. The BS Division employs more than 200 individuals and provides services such as floor maintenance, carpet care, general cleaning, window washing, trash removal, and other office needs. Additionally, our grounds maintenance crews are responsible maintaining over 100 acres of state and federal grounds. The Director of Business Services is responsible for the development, planning, organizing, and administration of all phases of GIKV's Business Services Division, including daily routine decision-making.Key Responsibilities:
  • Responsible for the growth and development of the contracts department through effective management of current contracts, as well as the cultivation and securing of new contracts, both governmental and private.
  • Directly supervises BS Area Operations Managers and completes all performance evaluations as outlined in GIKV policy.
  • Indirectly supervises commercial/state use/SourceAmerica contracts.
  • Insures that all contracts are adequately staffed.
  • Reviews/evaluates work performance/inspections of all contract locations as submitted by BS Area Operations Managers.
  • Reviews/evaluates work performance of all contract employees.
  • Responsible for compliance to all SourceAmerica/WVARF and other appropriate regulations as related to the Business Services Department.
  • Develops, prepares, and monitors annual and monthly budgets for all individual contracts, as well as the entire contracts department.
  • Maintains log of complaints with follow-up.
  • Responsible for the purchasing of all supplies utilized by the department to insure correct items are used and purchased at best value.
  • Has overall responsibility for the hiring process of all departmental employees.
  • Reports any concerns to the Vice President of Operations with recommendations or plan of action.
  • Other duties as assigned.
    • Three to five years supervisory experience in industrial contracts operation.
    • Related work experience and demonstrated ability to manage multiple job sites, as well as individuals with disabilities, will be considered in lieu of degree.
    • Must have working knowledge of OSHA and ability to pass background check required in order to access contract sites.
    • Valid driver's license and clean driving history required.A competitive compensation and benefits packet for similar positions within the region will be offered. Goodwill Industries of Kanawha Valley, Inc. offers benefits including retirement, group health, dental, and vision insurance, life insurance, and paid time off. All your information will be kept confidential according to EEO guidelines.

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