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STORE MANAGER

Company: Fisher Auto Parts
Location: Charleston
Posted on: November 26, 2022

Job Description:

DescriptionSummary: The Store Manager is responsible for all facets of the store's operation including: Effectively managing the day to day business in such a way that all company objectives are realized and aligned with the company's core values; Ensuring that sales and expense priorities are met so that the store achieves and/or exceeds budgeted financial goals including accounts receivable objectives; Ensuring that an atmosphere of safety and respect for associates and customers exists in our stores at all times. KNOWLEDGE, SKILLS, DUTIES AND ABILITIES:

  • Responsible for consistently growing the business by exceeding all sales, payroll and profit goals with a specific focus on accounts receivable and credit/collection objectives;
  • Monitor and manage "authorized" inventory to ensure maximum profitability and product availability;
  • Provide input into effective pricing strategies within competitive markets;
  • Maintaining adequate levels of safety and security throughout the store at all times;
  • Maintain the highest standards of customer service, including prompt handling of all customer and associates complaints/concerns;
  • 2 Maintain store appearance and merchandising at or above acceptable company standards; Ability to work in a fast-paced and dynamic wholesale/retail environment;
  • Ability to make sound, common sense business decisions;
  • Ability to communicate effectively with peers, direct reports and corporate management, both verbally and in writing;
  • Strong interpersonal and communication skills and the ability to work effectively within a diverse population and workforce;
  • Provide input into the selection, hiring, training, developing, and retention processes for quality associates;
  • Ability to lead and manage high performing and collaborative store and outside sales associates;
  • Ability to direct, coordinate and set the example for associate's performance;
  • Ability to hold associates accountable for successful outcomes/results;
  • Ability to ensure effective and efficient use of all available resources in a cost effective manner; Ability to build strong relationships with associates, customers, office and warehouse support staff, peers and supervisors;
  • Ability to manage labor hours and payroll costs effectively;
  • Ability to think in terms of overall leadership and business objectives;
  • Ability to effectively coach and teach associates to reach their full potential;
  • Ability to plan, schedule, delegate responsibility for and follow-up on assigned duties, while holding associates accountable for achieving both personal and store results;
  • Ability to manage inventory levels for maximum profitability and customer needs, while holding inventory losses to an acceptable level as established by the company;
  • Ability to understand all facets of the store operations model including inventory management, stocking levels, warehousing, parts distribution and delivery systems;
  • Strong organizational and motivational skills;
  • Ability to maintain high standards of customer service and create positive customer experiences that reflect well upon the company;
  • Ability to build customer loyalty;
  • Utilization of all available tools regarding marketing, training and customer technology programs as a means of increasing sales and market share.
  • Familiar in the use of computerized systems and applications to include, electronic parts catalog, inventory control, time calculation, cash, invoicing and credit systems;
  • Ability to write an effective work schedule that ensures appropriate store coverage to improve results and provide high levels of customer service;
  • Ability to monitor all activity within the store and outside sales/delivery program, thus ensuring safe, effective and productive results while driving key business objectives including the reduction or elimination of at-fault accidents;
  • Ability to manage time effectively; Working knowledge of automotive systems;

Keywords: Fisher Auto Parts, Charleston , STORE MANAGER, Executive , Charleston, West Virginia

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