CharlestonWVRecruiter Since 2001
the smart solution for Charleston jobs

Account Manager (5600)

Company: Securitas Security Services Usa, Inc.
Location: Charleston
Posted on: May 16, 2020

Job Description:

JOB SUMMARY: Manages the security services and related operations provided to an assigned
account including client service and problem resolution, service enhancement and expansion, new
business development, operational effectiveness, preparation of post orders, staffing, scheduling,
supervision and training.
Distinguishing Characteristics:
Performs a variety of management functions for assigned account; may be assigned a rank, as defined
by client contract. Does not perform Security Officer duties except on a limited, relief or emergency
basis.
ESSENTIAL FUNCTIONS

* The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

* All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

* Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.

* In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.

* All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

* Serves as a key point of client contact to ensure the delivery of high quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner.

* Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contract; provides support during client start-up; supports security planning, assessments and surveys; reviews and updates post orders.

* Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches employees and carries out disciplinary actions, as necessary.

* Assists in development and administration of budget in relation to assigned account.

* Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.

* Within scope of client contract and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles; acts to ensure that vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios, and other supplies and equipment; maintains and submits payroll records and other associate and business information.

* Prepares and coordinates staffing schedules for account, in collaboration with line management as necessary; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify post orders and client directives have been satisfactorily followed; personally inspects all posts as part the evaluation of security staff.

* Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.

* Performs tasks and duties of a similar nature and scope as required for assigned account.

MINIMUM QUALIFICATIONS AT ENTRY
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
MINIMUM HIRING STANDARDS

* Must be at least 18 years of age.

* Must have a reliable means of communication (i.e., pager or phone).

* Must have a reliable means of transportation (public or private).

* Must have the legal right to work in the United States.

* Must have the ability to speak, read, and write English.

* Must have a High School Diploma or GED. If not, must be willing to complete the GED program within six months.

* Must be willing to participate in the Company s pre-employment screening process, including drug screen and background investigation.

Education/Experience:

Associate s Degree and 3 years of responsible experience in the security
industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Competencies (as demonstrated through experience, training, and/or testing):

* If required for assigned accounts, must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.

* Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts.

* Knowledge of security operations and procedures.

* Knowledge of supervisory practices and procedures.

* Skill in staff supervision, including assigning work and providing training and discipline.

* Ability to provide positive direction and motivate performance.

* Understanding of a variety of security and safety devices and controls.

* Ability to track and maintain schedule assignments.

* Ability to maintain professional composure when dealing with unusual circumstances.

* Knowledge of business operations management and human resources administration.

* Use of personal computer and spreadsheet software.

* Ability to synthesize business/financial data and develop recommendations.

* Planning, organizing and leadership skills.

* Oral and written communications skills.

* Strong customer service and service delivery orientation.

* Ability to interact effectively at various social levels and across diverse cultures.

* Ability to be an effective leader and member of project teams.

* Ability to take initiative and achieve results.

* Ability to carry out multiple assignments concurrently.

* Ability to adapt to changes in the external environment and organization.

WORKING CONDITIONS (Physical/Mental Demands)
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

* Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.

* Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.

* Ability to handle multiple tasks concurrently.

We are a nationwide provider of security solutions with many employment opportunities across the country. We are an equal opportunity employer committed to a diverse workforce. Our core values are integrity, vigilance and compliance. Therefore, we are looking for individuals to join our organization who share the same values.

Keywords: Securitas Security Services Usa, Inc., Charleston , Account Manager (5600), Executive , Charleston, West Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Director of Business Development
Description: We're looking for a candidate to fill this position in an exciting company. ul li You will be required to generate revenue through self-driven initiatives and both direct sales and establishing
Company: Charleston Area Alliance Home
Location: Charleston
Posted on: 05/25/2020

Material Handler - Shipping - Forklift Operator
Description: Adecco is currently assisting a local client in their search to fill a Shipping Material Handler job in South Charleston, WV. This is a long term temp-to-hire opportunity. As a Shipping Material Handler (more...)
Company:
Location: Charleston
Posted on: 05/1/2020

Director of Nursing
Description: Title: Director of Nursing br Job Category: Registered Nurse br Line of Business: Residential Services br Branding: ResCare br About this Career Opportunity: Planning, coordinating, delivering, (more...)
Company: BrightSpring Health Services
Location: Huntington
Posted on: 05/15/2020


Fellowship Program Director Hematology Oncology
Description: Hematology/Oncology opening in Charleston, West Virginia. This and other physician jobs brought to you by DocCafe.com The Department of Hematology/Oncology within the Charleston Area Medical Center Cancer (more...)
Company: Charleston Area Medical Center
Location: Charleston
Posted on: 05/7/2020

Commercial Lines Account Manager
Description: General Description: Responsible for the retention of assigned client accounts. Responsible for independently and proactively managing client accounts. Activities include, but not limited to new and renewal (more...)
Company: USI Insurance Services
Location: Huntington
Posted on: 05/17/2020

Account Manager (5600)
Description: JOB SUMMARY: Manages the security services and related operations provided to an assigned br account including client service and problem resolution, service enhancement and expansion, new br business (more...)
Company: Securitas Security Services Usa, Inc.
Location: Charleston
Posted on: 05/16/2020

Account Manager
Description: Benefits of Joining Our Team: br br - Growth potential within the organization including a defined career path for sales professionals br - Thorough sales training within the IT Staffing
Company: TEKsystems
Location: Charleston
Posted on: 05/29/2020

EHS Manager [KF-11463]
Description: A manufacturer is looking to appoint an EHS Manager to oversee a high-risk manufacturing facility at one of their key locations in Charleston, WV. The incumbent will serve as EHS/PSM
Company: Shirley Parsons
Location: Charleston
Posted on: 05/5/2020

Volunteer Recruitment Coordinator - Non-Profit
Description: Adecco is currently assisting our Non-Profit client seeking high energy, confident Volunteer Recruitment
Company:
Location: Charleston
Posted on: 05/1/2020

President & CEO
Description: With its headquarters located in Charleston, the West Virginia Hospital Association WVHA and its members are seeking a leader with proven communication, leadership and relationship skills to serve as (more...)
Company: West Virginia Hospital Association
Location: Charleston
Posted on: 05/11/2020

Log In or Create An Account

Get the latest West Virginia jobs by following @recnetWV on Twitter!

Charleston RSS job feeds