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Operational Analytics & Transcription, VP

Company: Verint Systems, Inc.
Location: Charleston
Posted on: March 22, 2020

Job Description:

Operational Analytics & Transcription, VPLocation US-Remote (United States)Job ID 14920Apply NowOverview of Job Function :The Go-to-Market (GTM) Strategy Leader will focus on driving business growth in Verints Customer Engagement Solutions (CES) division. This role will drive Operational Analytics & Transcription capabilities across Verints current and future portfolio creating offerings and strategies for innovative, industry-leading solutions with a global reach.Principal Duties and Essential Responsibilities:

  • Drive a comprehensive global offering strategy for Operational Analytics & Transcription capabilities.This includes close collaboration with various stakeholders such as Product Management, Marketing and the Partner eco-system with the intent to design and create consistent global strategies and alliances for comprehensive go-to-market plans.
  • Create and drive adoption of the go-to-market plan to ensure company financial goals relative to Operational Analytics & Transcription are met, including serving as the subject matter expert and offering enablement point person for sales, partners, regions and internal customers.
  • Identify market opportunities at a global level and respond rapidly to shifting market conditions and customer needs by adjusting strategies to changing conditions. Coordinate with Product Management and other stakeholders to identify go-to-market risk and jointly drive development prioritization.
  • Partner with Marketing and Sales Enablement to create sales collateral and training; help drive enablement for Sales, Presales, partners and Services organizations in support of new offering launches.
  • Create and track metrics to ensure effectiveness of go-to-market execution against strategic objectives, including, but not limited to, financial goals, market penetration and customer expansion.Minimum Requirements:
    • Bachelors degree in marketing, technology, business or equivalent experience.
    • Minimum of 15 years of overall functional experience in working in software marketing, product marketing, product management or similar strategic operations; 10 years of which should be spent in a software or technology organization.
    • Experience in speech, text or interaction analytics software product strategy.
    • Understanding of the competitive landscape, market dynamics and industry trends in the Operational Analytics and Transcription market.
    • Creative problem-solver with strong analytical and project management skills.
    • Exceptional interpersonal and communication skills (oral and written).
    • Strong presentation skills, with experience presenting to internal and external audiences.
    • Strong collaboration skills, with the ability to influence and work effectively in a highly matrixed environment.
    • Adept at quickly understanding new technologies and identifying business value.
    • Ability to travel up to 25% of the time both domestic and international.
    • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC and a SS verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
    • The ability to obtain the necessary credit line required to travel.Preferred Requirements:
      • Experience in a technology organization that specializes in cloud-based solutions.
      • Familiarity with contact center or workforce optimization software solutions.As an equal opportunity employer, Verint Systems Inc. prides itself in providing employees with a work environment in which all individuals are treated with respect and dignity. This means we are committed to providing equal opportunity to all qualified employees and applicants for employment without regard to ones race, color, religion, national origin, age, gender, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, Veteran status or any other classification protected by applicable federal, state or local laws. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.

Keywords: Verint Systems, Inc., Charleston , Operational Analytics & Transcription, VP, Executive , Charleston, West Virginia

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