Student Support Specialist (2 positions available)
Company: Marshall University
Location: Huntington
Posted on: April 1, 2026
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Job Description:
Job Description The Student Support Specialist will be
responsible for: Coordinating the general transition of students
enrolled in the ATC’s College Program entering Marshall University.
The Student Support Specialist will be responsible for facilitating
all meetings during which supports are planned, developing those
plans into a visual framework, and leading the creation of initial
support plans based upon those meetings; Working closely with
professors and university staff involved in teaching (or providing
services to) enrolled students. Duties will include providing
general and person-specific information to aid in effective
teaching, and working with university staff to ensure a basic
knowledge base exists for appropriate and effective interaction
with students; Serving as a liaison with parents and of students;
Collecting and reporting data regarding the progress and goals of
incoming students; Assisting outgoing students in accessing
peripheral university services, including but not limited to
counseling, psychological assessment, medical care and treatment,
and specialized tutoring. Included in this duty is the
responsibility to provide training and information to essential
service personnel so they may effectively serve students; Working
closely with academic advisors assigned to incoming freshmen and
transfer students; Participating in regular and periodic team
meetings with the Program Coordinator and Assistant Coordinator,
and working closely with graduate assistants who provide mentoring
to students; Facilitating the skills group dedicated to
upperclassmen; Other duties as assigned by the Program
Coordinator.
Keywords: Marshall University, Charleston , Student Support Specialist (2 positions available), Customer Service & Call Center , Huntington, West Virginia
