Office Assistant 3
Company: West Virginia State Tax Department
Location: Charleston
Posted on: May 24, 2023
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Job Description:
*TO BE CONSIDERED FOR THIS POSITION, YOU MUST APPLY THROUGH THE
WV DIVISION OF PERSONNEL AT THE FOLLOWING LINK:
*https://www.governmentjobs.com/careers/wv/jobs/3931634/office-assistant-3?keywords=office%20assisatnt&pagetype=jobOpportunitiesJobs
Under general supervision, performs advanced level, responsible
clerical tasks of a complexnature involving the interpretation and
application of policies and practices within Taxpayer Services of
the Tax Division. Greets walk-in taxpayers and provides general
information and assistance to them, including aiding in the use of
self-service kiosks. Answers multiple phone lines, provides general
information and assistance to callers, and directs calls to the
appropriateperson or office. Makes appointments for in-office
taxpayer visits. Keeps the lobby stocked withforms and requests
additional forms from Tax Division warehouse staff as needed. Mails
taxforms and other correspondence to the public as requested.
Receives, sorts, and distributesincoming and outgoing mail.
Operates office equipment such as scanners, copiers, printers,
etc.Utilizes our in-house tax system (Gentax) to assist with form
requests and general inquiries.Uses Google Workspace and products
(Gmail, Docs, Sheets, etc.) May interpret officeprocedures,
Legislative Rules, and other regulations. Performs other related
duties as required.Applicants are subject to an extensive criminal
background check and tax compliance check.Due to the nature of the
position, daily presence in office is required.
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
* 401(k)
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Professional development assistance
* Retirement plan
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Ability to commute/relocate:
* Charleston, WV 25301: Reliably commute or planning to relocate
before starting work (Required)
Experience:
* Customer service: 1 year (Preferred)
Work Location: In person
Keywords: West Virginia State Tax Department, Charleston , Office Assistant 3, Administration, Clerical , Charleston, West Virginia
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