Office Assistant 3

Company: West Virginia State Tax Department
Location: Charleston
Posted on: May 24, 2023

Job Description:

*TO BE CONSIDERED FOR THIS POSITION, YOU MUST APPLY THROUGH THE WV DIVISION OF PERSONNEL AT THE FOLLOWING LINK: *https://www.governmentjobs.com/careers/wv/jobs/3931634/office-assistant-3?keywords=office%20assisatnt&pagetype=jobOpportunitiesJobs


Under general supervision, performs advanced level, responsible clerical tasks of a complexnature involving the interpretation and application of policies and practices within Taxpayer Services of the Tax Division. Greets walk-in taxpayers and provides general information and assistance to them, including aiding in the use of self-service kiosks. Answers multiple phone lines, provides general information and assistance to callers, and directs calls to the appropriateperson or office. Makes appointments for in-office taxpayer visits. Keeps the lobby stocked withforms and requests additional forms from Tax Division warehouse staff as needed. Mails taxforms and other correspondence to the public as requested. Receives, sorts, and distributesincoming and outgoing mail. Operates office equipment such as scanners, copiers, printers, etc.Utilizes our in-house tax system (Gentax) to assist with form requests and general inquiries.Uses Google Workspace and products (Gmail, Docs, Sheets, etc.) May interpret officeprocedures, Legislative Rules, and other regulations. Performs other related duties as required.Applicants are subject to an extensive criminal background check and tax compliance check.Due to the nature of the position, daily presence in office is required.


Job Type: Full-time


Pay: $12.00 - $15.00 per hour


Benefits:

* 401(k)

* Dental insurance

* Employee assistance program

* Flexible spending account

* Health insurance

* Health savings account

* Life insurance

* Paid time off

* Parental leave

* Professional development assistance

* Retirement plan

* Tuition reimbursement

* Vision insurance

Schedule:

* 8 hour shift

* Day shift

* Monday to Friday




Ability to commute/relocate:

* Charleston, WV 25301: Reliably commute or planning to relocate before starting work (Required)


Experience:

* Customer service: 1 year (Preferred)



Work Location: In person

Keywords: West Virginia State Tax Department, Charleston , Office Assistant 3, Administration, Clerical , Charleston, West Virginia